Payment Information

Important: If you’re bidding on Multiple items, please do NOT make payment until you’re finished bidding. All auction wins need to be paid for within a 7-day period.

We offer our customers a variety of ways to pay through our secure server. Current payment methods include major credit cards (below), PayPal, Money Orders and Cashiers' checks. Personal checks drawn on US banks are fine but we need to hold them 7 working days before shipping goods.

For our protection and your security, if you input a shipping address that is different than the address of record you have with your credit card provider or with Paypal, it will delay shipping a couple of working days. To protect you and ourselves from the rampant fraud that's currently going on in the internet, we have to verify these payments. This policy is to prevent electronic payment fraud. Thank you for your understanding and assistance.

On single or multiple auctions totaling $750.00 or more, we reserve the right to require payment by Money Order, Wire Transfer or credit card data, verifiable to our satisfaction. If special payment arrangements are necessary, due to the total owed and the shipping destination, we will notify the customer shortly after the auction(s) are complete.

Even if you're going to use a check or Money Order, it's important you use our CheckOut first to insure correct entry of all shipping data. Checks and Money Orders should be made to ProShopWarehouse.

If you have any issues with payment or ordering problems, please call our Customer Service Staff at 937-550-2630 between the hours of 10:00 AM to 5:00 PM Monday through Friday.

Our Mailing address for payments and correspondence is:
PROSHOPWAREHOUSE
450 CONOVER DRIVE
FRANKLIN, OHIO 45005-1955
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Know Your Seller!

In order to bid with confidence you need to know a little about us. First thing is that we're golfers so we understand the importance of top quality equipment. We've established ourselves as one of the top sources that golf manufacturers, distributors and pro shops call when they're looking to sell in large, heavily discounted quantities. We know a deal when we see it so we buy big, then pass the savings on to our customers.

Also, before you bid, Please check our feedback. Look closely at the comments our past customers have made. An ebay dealer doesn't get Thousands of glowing, positive comments unless he's taking care of his customers. We maintain this nearly 100% feedback by following three simple rules:

1. Describe the merchandise honestly.
2. Offer merchandise at a bargain price.
3. Communicate with the customer and ship promptly.

CLICK HERE! to view our 99% + Positive Feedback.

CLICK HERE! for a complete list of all the great Golf Stuff we have up for auction.

To E-mail us, please use the link at the very top of this auction titled 'Ask seller a question'.
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Authentic Equipment

In response to the overwhelming publicity that counterfeit, cloned, and "fake" golf equipment that has recently surfaced in the golf market, Proshopwarehouse.com is proud to offer our "Authenticity Guarantee".

Most major manufacturer's in the Golf Equipment industry do take the time and expense to "serialize", in other words, mark their equipment so a buyer can verify if it is authentic. The process of serializing a hosel or shaft is expensive and time consuming, but does allow a buyer to establish, without question, that a piece of equipment is authentic product. It also allows easy traceability for the manufacturers and allows them to determine where product was purchased, warranty information, and other pertinent pieces of information.

Because of the expense involved in serializing equipment, some manufacturers elect not to do it. It is important for our customers to know this - because a certain piece of equipment does not have a serial number, it does not necessarily mean that it is a counterfeit piece of golf equipment.

At Proshopwarehouse.com, we certify that all products that we sell, new and used, are authentic goods. If, at any time, during the sales process, our customers have questions regarding the authenticity of equipment, what to look for, markings, etc, please contact us and we'll be happy to answer any questions that you may have and dispel all of your concerns. Our pledge to you, our golfing customers, is that Proshopwarehouse.com will not sell anything but first run, first quality, genuine equipment.

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Shipping Information

Buyer Pays Shipping - Charges include Full Insurance

We currently ship both domestically and internationally via FedEx and at the buyer's expense. Please refer to the table (below) to obtain shipping charges. We give our customers a break if they've won more than one auction which can be shipped together.

Example: You've won three auctions for a set of irons, a driver and a putter and you live within the lower 48 states. The table shows charges of "$19.99 and $13.99" for the irons (Sets of clubs) and "$12.99 and $6.99" for the single clubs. Your total shipping charges will be $33.97, calculated as $19.99 for the set, then $6.99 each for the driver and putter.

Gloves, Grips, Heads, etc: Items of apparel or accessories like grips, that we offer in sets of more than one, will ship for a single "Accessories" charge. For example, a set of 13 grips, or a package of 3 gloves, would ship for $8.99 within the Continental United States.

* Sorry, But we do not ship to INDONESIA under any circumstance.

**SOME FOREIGN SHIPMENTS WILL INCUR TARIFFS OR CUSTOMS TAXES AND BROKERAGE IN THEIR DESTINATION COUNTRY. THESE, OF COURSE, ARE PAYABLE BY THE BUYER. FOR DETAILS, PLEASE CONTACT YOUR CUSTOMS OFFICE.

Important information for Canadian customers

We ship FedEx International Economy which means that customs brokerage (but not duty or taxes) will be prepaid and this will, in many cases, save you money.
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Terms

We request Payment to be completed within 7 days of the auction date. We will re-list any item not paid for in a timely manner.

Please don't ask us to alter or substitute a different item for that which you won at auction. Our limited inventory makes this impossible.

We are required by Ohio state law to charge 6.5% sales tax on all items shipped to Ohio addresses, including tax on freight charges.

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Return Information

If, when the merchandise is received, the buyer finds it to be materially different from the description in the auction, we will accept return of the merchandise. Buyer should notify us no later than three days after receipt of merchandise and we will authorize return. After satisfactory examination of the returned merchandise we will refund the buyer's bid price.

We're sorry but we can not, under any circumstances, accept return of new equipment after it's been used, even if it's only been hit once.

24 Hour Turnaround: It is our goal to ship your order within 24 business hours of receiving it.... and we meet that goal much, much more often than not. There are too many variables to be able to guarantee it in every case; but we promise our very best effort.

Shipping: Unless you request differently, we will ship your U.S. domestic orders FedEx ground within the 48 states and FedEx 2nd day air to Hawaii and Alaska. All other orders going outside the United States will go via FedEx International Economy.

Returns: If you wish to return an item to us for any reason, you must first obtain a Return Authorization Number by calling our Customer Service Department at (800) 393-3012 within three days of your receipt of the item. You can reach that number Monday through Friday between the hours of 10:00 AM and 4:00 PM, US Eastern Time. You may also choose to e-mail the details of any problem that you might have to (service@proshopwarehouse.com) and we will get back to you as soon as possible. We cannot accept any packages without a prior authorization. If we agree to accept for return any product that was sold to you new, it must be returned in the same new condition. Product used even once will be ineligible for return. Product accepted for return will be subject to a 5% restocking fee.

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