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We are unable to answer "ask seller a question",
please email us at
auctions@cutebride.com
if you have any questions, we are looking forward to help! |
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All Buyers Are required
to Use Our Secure Online CheckOut to Remit Payment.
To make your purchase as simple and easy as possible, please refer to
the detailed store policies listed below. After winning an item in
auction or completing a Buy It Now purchase, you have two check-out
options:
Check-Out Now: Click on the Check-Out button to
immediately proceed with the checkout and payment process. You will be
able to complete your payment and finalize your purchase without waiting
for the winning bidder email confirmation.
*** If you have more
items to purchase and want to receive the discounted shipping rate,
please wait until all biddings have been completed!
Check-Out Later: If you do not choose to Check-Out Now, you
will be notified via e-mail that you are the winning bidder. There is
no need to contact us to arrange payment. We will automatically send
you an e-mail within two hours of auction close. Our message will
contain a link to our simple and secure checkout system, where you will
be able to quickly and conveniently pay for your purchase.
*** If you have more items to purchase and want to
receive the discounted shipping rate, please wait until all biddings
have been completed!
Multiple Auction Winners: In order to save on shipping and
combine your winnings, you MUST pay for all of your items TOGETHER at
ONE TIME. Wait until your last auction closes, and you will receive a
new email link to your shopping cart with ALL your winnings in it. If
you do not follow these instructions, you will not save on shipping and
will receive separate shipments for each payment you make. No
exceptions!
We will combine auctions for a period of 7 days only.
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Winning Bidder:
If you are the winning bidder, please use our fast, easy,
and secure checkout. Click the checkout button. Enter your
shipping address and other information so we can calculate a
final price and ship your product quickly. |
If you are the winner, click the button above to check out right now!
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CLICKFor
a lot more selections! |
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Please e-mail us at
auctions@cutebride.com
with any questions or comments. |
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Save
Money! Combine multiple purchases for one low shipping rate! In order to
save on shipping and combine your winnings, you MUST pay for all of your
items TOGETHER at ONE TIME. To receive the
discounted shipping rate, please wait until all
biddings have been completed! After that you will receive a new email
link to your shopping cart with ALL your winnings in it. If you do not
follow these instructions, you will not save on shipping and will
receive separate shipments for each payment you make. No exceptions!
We ship your purchase within 2 business days following payment
receipt.
Shipping & Handling to the United States (w/tracking#):
The first item is $4.95
Each additional item is $3
Shipping & Handling to Canada:
The first item is $5.95
Each additional itemis $3
International Shipping & Handling outside of the United States:
The first item is $6.95:
Each additional item is $3
Insurance - $1.50 for each item (optional).
We are not responsible for lost or damaged items unless optional
insurance is purchased.
We will combine auctions for a period of 7 days only.
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Winning
Bidder:/span> If you are the winning bidder, please use
our fast, easy, and secure checkout. Click the checkout button. Enter your
shipping address and other information so we can calculate a final price and
ship your product quickly. |
If you are the winner, click the button above to check out right now!
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CLICKFor
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Payment must be received within 7 days of first auction end or item will
be re-listed. We accept:
- Credit Cards (All the Major credit cards are accepted through PAYPAL)
- PayPal
- Money Orders
- Casher Checks
International payments are accepted via Paypal or International Money
Orders only.US currencies only.
Personal Check not
preferred but can be arranged.
Sales Tax
Packages shipped to California are required by law to add 8.25% sales
tax.
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All sales are final. Please know your measurements before bidding. We
are unable to offer refunds or product exchanges. The only exception is
due to manufacturer defects.
If you receive a wrong or defective
item, we will promptly send you a replacement or issue you a refund of
your high bid after you have returned the wrong or defective item.
Replacement items will be exchanged within 14 days from the day we
receive the returned merchandise. Shipping and insurance charges are not
refundable.
All claims for discrepancies and damages must be made within 5 days of
receipt of the order. All refused orders will result in 25% restocking
fee, or reshipping charges.
Seller's responsibility ends when items
are delivered to the post office.
Guarantee:
We guarantees customer satisfaction with our products. If you are not
satisfied with your purchase, please let us know. We will do everything
within reason to make it right for you.
If you choose to leave us negative feedback on eBay before attempting to
resolve the problem in the above manner, we will accept this as final
resolution to the matter.
Shipping and handling price is a condition
of sale.
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If you place a bid - it means that you agree with all terms and
conditions on this page. If you do not agree, please do not bid on our
auctions.
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If I win one of your auctions how will I be contacted?
All winning bidders are contacted by e-mail after the auction ends with
complete information and payment instructions!
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What if I do not get contacted after the auction?
Our system is automated and we do send responses to the email of record with our
auction site. If you have multiple email accounts, remember to look in the
account that is registered with eBay. If you do not receive a "Payment
Instructions" e-mail from us within 24 hours, please contact us as soon as
possible!
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If I win more then one of your auctions, will you combine
shipping?
Yes, we do combine shipping for 2 or more items. If you are going to win more
than one of our auctions in a reasonable amount of time (typically within 7
days) and you wish to have them shipped together, you may discount charges as
follows:
US Buyers pay $8.95 shipping for the first item, then - $4
for every additional item included in the same shipment.
Canada Buyers pay $10.95 for the first item, then - $4 for every
additional item.
International Buyers pay $15.95 for the first item, then - $4 for every
additional item.
This policy is valid only when payment is made for all
auctions at one time through our secure checkout, so wait until
all of your auctions have ended before making payment.
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How fast after my payment is received will my package be
shipped?
You will receive an Email notification from us once your full payment has been
received. Your order will be shipped within 48 hours of your notice. Our company
is closed on Saturday and Sunday and therefore we do not process on these days.
If you pay for an item on Friday afternoon thru Sunday, we try to make a point
of getting your package shipped by Tuesday Morning. If you require special needs
beyond this timing, we suggest you email us. We will do what we can to help.
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When can I expect to receive feedback?
Our feedback is generated through our Auction Management service. The auto
generation does not provide feedback until the transaction is complete. That
means that the item has been paid for, shipped, received. At that time, your
eBay user id is picked up through the system and feedback will be left for you
automatically. We always leave positive feedback as soon as item is shipped.
Customer Service
Please e-mail us at
auctions@cutebride.com
with any questions or comments.
Business Hours:
Mon-Fri 9-5pm PST
Sat-Sun & holiday closed
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