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1TO1 Magazine *April 2006 Customer Champions MINT ISSUE
1TO1 MAGAZINE MAXIMIZING VALUE THROUGH CUSTOMER RELATIONSHIPS
April 2006 MINT condition Minor label residue exists on cover 54 pages
2006 Customer Champions In our annual salute, 1to1 magazine honors 13 executives whose achievement, strategies, and dedication to customers delivers bottom-line results. by by Jason Compton, Mila D'Antonio, and John Gaffney
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SPECIAL REPORT: PERFORMANCE OPTIMIZATION Customers Schmustomers Agents who are blasé about service excellence can destroy customer value. Here's the latest on how to take better care of the staff that takes care of your customers. by Jason Compton, Larry Dobrow, and Eric Krell * Best Practices: On-Boarding Redefines Customer-Acquisition Seven Strategies for Strengthening Customer Relationships Superior Support Approaches to Capturing Customer Loyalty Trendspotting
* Hot Topics:
Technology: Business Intelligence in the Palm of Your Hand Marketing: Live Service Comes to the Net Database: How What You Don't Know Will Help You Contact Center: Less is More in the Contact Center * Expert Insight: Passion Pays Off Twice the Bang for Your Marketing Buck What's Your Customer Profit Plan? Face to Face with Don Peppers and Martha Rogers, Ph.D. and much more!
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NOW FOR SOME SMALL PRINT
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* * MAGAZINES MAKE GREAT GIFTS * *
ESPECIALLY ISSUES FROM THE YEAR SOMEONE WAS BORN OR MARRIED!
USE MAGAZINES TO CELEBRATE OR REMEMBER ANY OCCASION! THEY ARE GREAT RESEARCH TOOLS, and make for wonderful memories!
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I love eBay and I think you might too if you are here! View My Other Items For Sale What a thrill I had the first time I sold something, after buying so much! Now, unless I get rid of the things I have accumulated - I will have to move out!
I have several loves in life. The travel industry (which is addictive when you are in it!) is one. Magazines and doing crafts are others. I am a collector par excellence and a lover of languages and dictionaries too. Cats are the best! They allow me to live here,
and occasionally to use the computer and keyboard without their assistance!
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