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1 TO1 Magazine*April 2006 Customer Champions MINT ISSUE

Maximizing Value Through Customer Relationships
Item number: 310058166821
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Description (revised)
Item Specifics - Magazine Back Issues
Issue Type:

Monthly Issue

Subject:

Business & Economics

Month:

April

Publication Name:

--

Publication Year:

2006


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1TO1 Magazine *April 2006 Customer Champions MINT ISSUE




1TO1 MAGAZINE
MAXIMIZING VALUE THROUGH CUSTOMER RELATIONSHIPS

April 2006
MINT condition
Minor label residue exists on cover
54 pages


2006 Customer Champions
In our annual salute, 1to1 magazine honors 13 executives whose achievement, strategies, and dedication to customers delivers bottom-line results.

by
by Jason Compton, Mila D'Antonio, and John Gaffney

*

 SPECIAL REPORT: PERFORMANCE OPTIMIZATION
Customers Schmustomers
Agents who are blasé about service excellence can destroy customer value.
Here's the latest on how to take better care of the staff that takes care of your customers.

         by
Jason Compton, Larry Dobrow, and Eric Krell
*

Best Practices:
On-Boarding Redefines Customer-Acquisition
Seven Strategies for Strengthening Customer Relationships
Superior Support
Approaches to Capturing Customer Loyalty
Trendspotting

*
Hot Topics:

Technology: Business Intelligence in the Palm of Your Hand
Marketing: Live Service Comes to the Net
Database: How What You Don't Know Will Help You
Contact Center: Less is More in the Contact Center
 
*
Expert Insight:
Passion Pays Off
Twice the Bang for Your Marketing Buck
What's Your Customer Profit Plan?
Face to Face with Don Peppers and Martha Rogers, Ph.D.

and much more!




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