**Guarantee only applicable if the Buyer notifies the seller within 2 days of receiving the item that an exchange or refund is needed. Seller will issue the Buyer a RMA # and return address to send their package back for processing. All packages must have a RMA # on the outside of the package and be returned to the customer service department not the shipping department. Packages without this information will not be accepted. Shipping is non-refundable! NO EXCEPTIONS. |