PLEASE READ THESE SHIPPING DETAILS CAREFULLY PRIOR TO BIDDING
Buyer to pay ACTUAL CHARGES for packing/shipping. (PLEASE EMAIL OR CALL FOR A FREIGHT QUOTE BEFORE BIDDING.)
The item will be palletized and shipped by truck line due to its size and/or weight. This item MAY be eligible for Fed Ex Ground shipping, however; due to its size and weight, the risks of damage increase. The possibility of shipping this item via Fed Ex Ground would need to be discussed with and approved by a Discount Depot representative.
By shipping this item via FedEx Ground rather than truck line, you are automatically RELEASING Discount Depot Liquidators, Inc. from any liability once the item leaves our facility. We will not be responsible for any damage it receives in transit and we will not assist in filing damage claims.
Rates quoted are based on delivery to a business with receiving docks during normal business hours. Deliveries into residential areas, inside deliveries, lift gates, or other special delivery requirements will result in additional delivery charges. These fees generally run $30 - $55 per service but can vary by location and could be more. Home based businesses are still considered a residential delivery and will result in additional charges. When requesting the shipping quote; please be sure to notify our shipping department of any special services you will need.
(PLEASE NOTE: ADDITIONAL SERVICE FEES ARE CHARGED IN ADDITION TO THE STANDARD SHIPPING FEES.) If you have any questions please e-mail us at shipping@ddliquidators.com. |
|
Shipping and Handling: *What's included in my shipping charges? The shipping charges include actual freight charges, insurance and fees for packing materials. The insurance is to cover the item while in transit against damage or loss.
*What service do you use to ship your items? All of our items ship via Fed Ex ground service unless otherwise stated in the ad. Items too large to ship via Fed Ex will ship via truck line. Expedited service and USPS is used only by request from the buyer and may be subject to additional charges not quoted in the ad.
Do you ship outside of the United States? No. We ONLY ship to the continental U.S., Alaska and Hawaii. No, we don't make exceptions....sorry. (Please note: The shipping cost quoted in our ads is good for shipments to the continental U.S. only. Items shipping to Alaska or Hawaii will require additional shipping charges. Please contact our sales department for a quote prior to bidding.)
Do you ship to PO boxes or APO addresses? NO.
Do you combine shipping for multiple items? Yes. Please email us prior to sending payment and a revised invoice will be emailed to you. No partial refunds will be issued toward shipping discounts.
I paid with Paypal. Can you ship to an address other than my confirmed address? We can as long as it is handled in a manner that makes the shipment eligible for Ebay's "Expanded Seller Protection Policy".
I won an item on Ebay. Can I pick it up at your location to save on shipping? Yes. However, any items picked up at our store will be subject to MS state sales tax of 7%.
If you have any other questions regarding shipping, please visit our Shipping Policy page by clicking on the link above. There you will find our complete statement of shipping policies.
|
Payment Methods: Acceptable methods of payment are:
PayPal** (Our PayPal address is pay@ddliquidators.com)
- PayPal (funded by PayPal account balance, credit card, debit card, bank account, PayPal Pay Later, PayPal Buyer Credit or eBay gift certificate)
- Payment upon pickup (This applies to items picked up at our physical address. You may contact us concerning any questions you may have about local pickups.)
|
| All payments must be in US Dollars. |
Please send all written correspondence to:
Discount Depot Liquidators, Inc. P.O. Box 507 Nesbit, MS 38651
If you have any further questions regarding our payment policies, please visit our Payment Methods Page by clicking on the link above. There you will find our complete statement of payment policies.
|
|
Return Policy:
Please read the ad carefully in order to understand how the item is being advertised. Please be sure to review the Disclaimer at the bottom of each ad to understand the warranty information.
What do I do if my item does not match the description in the ad? Please email us at and we will promptly resolve the situation to the best of our ability. Problems or inaccuracies should be reported to auctions@ddliquidators.com within 72 hours of the receipt of the product.
What do I do if I need to return an item? Contact us to obtain an RMA number. Please DO NOT ship an item back to us without obtaining an RMA number first. The item must be returned in its original condition and accompanied by all original packaging and accessories. Refunds will not be issued for incomplete items.
How long do I have to return the item? You should contact us concerning the problem within 72 hours of receipt of the item. We must receive the item within 14 days of the RMA number being issued.
What do I do with the RMA number? Be sure to write the RMA number on the outside of the box. Also, write the RMA number on a copy of your receipt and place it inside the box.
Who pays for shipping charges on an RMA? The buyer is responsible for return shipping charges. Original shipping charges are non-refundable as well.
If you have any further questions or concerns regarding these policies, please visit the link above and/or email us at auctions@ddliquidators.com. We will be glad to assist you.
For further information regarding our return policy please click on the link above. |
General Questions:
Do you provide technical support? No.
What if an item is not compatible with what I bought it for? We are not responsible for compatibility issues. Please research and confirm compatibility prior to bidding.
Does the item still have a manufacturer's warranty? We are not affiliated with any manufacturers so we cannot guarantee their warranty is still valid. You would have to contact the manufacturer to inquire about warranty status.
I live outside of the United States. Can I bid on one of your auctions? If you have a foreign Ebay account but can arrange to have the item shipped to a U.S. address then we can add you to our buyer block exemption list. This will allow you to bid. You will need to email us explaining the situation and requesting to be added to our approved buyer list. However, we will not accept a payment from a foreign Paypal account nor will we ship to an address that does not comply with Ebay's "Expanded Seller Protection Policy".
What is a DOA warranty? A DOA warranty means that the item is covered against being "Dead On Arrival". If you receive an item that was listed as a working item and it is not working properly; be sure to contact us within 72 hours of receipt of the item.
|
|
|
 |

|
|
Click here for our other auctions. |
PayPal |
eBay |
Disclaimer
All sales are final. Each bidder is responsible for determining the suitability of the item for their desired application. We do not provide technical support or repair service before or after the sale. We do not accept returns for buyer's remorse. The only items that are eligible for return are defective items that are covered under the DOA warranty or items that do not match the item description in the ad.
If an item is listed as having a DOA warranty then Discount Depot guarantees that this product will work upon arrival. Please check your item immediately upon receipt to verify that everything is correct and working as stated in the ad. If the item does not work or does not match the description in the ad; please contact Discount Depot within 72 hours. If the item is defective or does not match the description in the ad then Discount Depot will issue a replacement upon receipt of the original item. In instances where there are no more like items in stock, Discount Depot will issue a refund. If there is a problem, and a refund is issued, only the bid price will be refunded. All shipping charges are non-refundable. |