POLICIES
Your business is extremely important to us. We try very hard to provide all of our customers with superb customer service – please help us to accomplish that by contacting us at 480-396-6015 (8:00am – 8:00pm Pacific only), or at arizonaheltons@cox.net if you have a question or problem with one of our auctions.
PAYMENTS
We accept payment via Pay pal or money order (in US dollars). No personal checks or cash, please. If you have less than 10 feedbacks and/or an unconfirmed address on Paypal, we reserve the right to require payment by money order. We would appreciate payment within 7 days from the close of the auction.
INSURANCE
Insurance is included in all shipping costs.
COMBINED SHIPPING
We are happy to combine shipping on multiple auctions to reduce overall shipping costs. Each day, we will send you a combined invoice for all unpaid sales completed within 7 days of the first purchase - this invoice will reflect the combined shipping rate. We may send you individual invoices for certain items - please ignore those individual invoices, and wait to pay until you receive the combined invoice. Please note that we must ship items individually when separate payments are made.
INTERNATIONAL SHIPMENTS
Our auctions display the shipping costs for the United States (lower 48 states only), Canada, Australia and the United Kingdom. For APO’s, Hawaii, Alaska, and other US and foreign locations, please contact us as noted above for a shipping quote.
We use US Postal Service Priority Mail shipping (6-10 business day transit time) for this item. If you want or need 3-5 day transit time (after we ship for the shipment) please request USPS Express Mail International shipping and we will send the correct invoice. All our shipments include insurance for the shipment. The buyer is responsible for any duties/taxes due upon delivery.
Please note: We declare all sales as (merchandise) on the customs document, and we declare the final auction price (less shipping and handling) as the value on the document. Please don’t ask us to make false statements on the documents. There may be duties & other charges due once the package reaches it’s destination. These charges are separate from the Shipping & Handling paid for this auction, and they are the responsibility of the buyer. Please check with your local Customs & Postal Delivery System PRIOR TO BIDDING if you have any questions about these charges.
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