7 days after the buyer receives it | ==Payment And Shipping Schedule==
We ship items promptly, in most cases within 2-3 business days after we receive verifiable payments.
* PayPal payments must be received within 7 days of the close of an auction.
* PayPal email address: onissinocorp@hotmail.com
Please see links at the item description for detail: http://onissino.com/ebay/pics/t1-payment-ship-schedule.htm
==Shipping And Handling==
Please note that the S/H cost is NOT equal the postage cost. It includes other costs such as packaging and gasoline, time, etc.
We only ship to the address on your Paypal file. It is buyer's responsibility to provide/update your shipping address in your Paypal system. There is a reshipping cost if you request us to reship your returned item (s).
United States Residents:
* We use USPS first class mail for all items. USPS Priority mail is available for U.S. residents upon request. USPS priority mail usually takes about 2-3 days for most US shipping addresses.
* Special deal for U.S. shipping addresses, we will charge only $18 if all your orders are buy-it-now items (including store items) and all items can fit into a 11" X 8.5" X 5.5" box. This can be a big saving for multiple orders. To ensure you receive this discount, please wait for an invoice from us and send a single payment for all orders.
Canadian Residents: S/H rates are higher than that of United States residents as we've mentioned in the auction item. We are not responsible for any charges such as custom import/export duties, fees, etc.
* Special deal for Canadian shipping addresses, we will charge only $32 if all your orders are buy-it-now items (including store items) and all items can fit into a 11" X 8.5" X 5.5" box. This can be a big saving for multiple orders.
All Other International Residents: S/H rates are much higher than that of United States residents as we've indicated in each auction item. We are not responsible for any charges such as custom import/export duties, fees, etc. Multiple order S/H discount is usually not available for heavy items. We would suggest that you send email to us and see if multiple order S/H discount is available.
* Special deal for other international shipping addresses, we will charge only $48 if all your orders are buy-it-now items (including store items) and all items can fit into a 11" X 8.5" X 5.5" box. This can be a big saving for multiple orders.
Please see links at the item description for detail: http://onissino.com/ebay/pics/t2-v1-ship-handling.htm
==Refund/Exchange Policy==
* If you are not satisfied in any way with the items you purchase, simply notify us with an email and request a Return Authorization number (RAN) within 15 days of the shipping date of your items and you will get full refund (minus all shipping/handling and insurance fees).
* A 10% restocking fee may be applied to all returns for refund and exchange.
* Refund will be sent out after we receive the returned items in their original condition and include all original documents (item number or shipping list).
* Return the original envelope along with the returned items.
* Shipping, handling and insurance costs are non refundable.
* We are not responsible for returned items lost or damaged in transit.
* Buyer is responsible for the cost difference of the items exchange and all the related s/h cost.
* After 15 days of the shipping date, the sale is final and we no longer accept returns and exchanges.
* In case of refund, we will need to claim our final fee back from eBay. The only way we can do this is that we file an “unpaid item”. However, we will choose the reason as “the buyer and seller mutually agree not to complete the transaction”. So you will NOT get a strike from eBay. Here is the link for the info on eBay page. http://pages.ebay.com/help/policies/unpaid-item.html
Return item to:
Onissino Corp
P.O. Box 3223
Redmond, WA 98073
USA
==Other Policy ==
* We reserve the right to re-list any items for which payment has not been received within these guidelines.
* We are not responsible for mail damage and loss during delivery.
* We only ship to buyer's address on file from Paypal. Buyers need to pay reshipping cost if the package is returned to us due to undeliverable address.
Please see links at the item description for detail: http://onissino.com/ebay/pics/t1-Refund-other-note.htm |