| 【Insurance】optional
US$0.99. It's an optional. Available to purchase at checkout
【Shipping Address】
Shipping Address: All orders must be shipped to the address you have registered with PayPal. Sorry we cannot ship to any other address.
【Paymment Policy】
We accept PayPal, Payment is accepted quickly & securely with any major credit card through PayPal!(PayPal is eBAY's fast, easy and secure payment service). Buyer are advised to check our invoice and PayPal instruction in your eBay registered email to fulfill the payment at the end of Auction or purchase.
If you want to combine shipping, please do not pay any invoice before all of your bid closed. When all of your bid closed, please give us all the item numbers, then we will combine an invoice for you.
Payment is expected within 7 days of auction closed. Unpaid item will be reported to eBay, and the buyer may receive negative feedback.
【Shipping Policy】
We will ship out your item within 1 business day through Airmail after the payment was cleared. Normally it expects 10 to 35 days to get to worldwide destinations. It needs about 8-14 days to get to USA.
After we shipped out the items, we will provide you with the tracking number as soon as possible, and Buyer may check the shipping status at the local post office in his own country. USA Buyers can trace their parcles on usps.com, Canada buyers can trace their parcels on canadapost.ca
【Resend Policy】
If buyer don't receive his item(s) after 35 days since the date we shipped out his item(s), buyer can ask us to resend the item(s). We will help buyer track the shipping information. That may take one to three weeks. If what we find out is buyer really did not receive the item(s), and the item(s) he ordered is/are in stock at the time, we will resend the item(s) to buyer.
If buyer received his item(s) broken because of the shipping, buyer can ask us to resend. We require buyer provide simple evidence to show the item(s)' situation, such as picture(s) of the broken item(s), and we will resend to buyer provided that the item(s) he ordered is or are in stock at the time. A shipping charge will be required unless the buyer himself has paid the shipping insurance.
If the item(s) required to resend is or are out of stock, we can only provide the buyer some similar item(s)' pictures to select as replacement(s)., or buyer can ask for a refund.
If buyer accept the resending, the resending's shipping fee is needed from buyer unless buyer have paid the insurance. The shipping fee of the first item of multiple items will be considered as the same as the rest items, i.e., buyer will pay each of the resending items at the same shipping charge.
If we got returned packages from post office, we will inform the buyer, and buyer can ask us to resend. A shipping charge is needed from buyer. The shipping fee of the first item of multiple items will be considered as the same as the rest items, i.e., buyer will pay each of the resending items at the same shipping charge.
【Refund Policy】
Buyer can ask for a refund if buyer do not receive his item(s) after 35 days since the date we shipped out your item(s). We will refund the price of the item(s), i.e., except the shipping and handling fee. We will track the shipping info. It may take one to 3 weeks. If we find out the buyer did receive the item(s), we will report the buyer to ebay and paypal. If buyer are an insured customer, and he didn't receive the item(s), we will refund the shipping and handling fee to buyer.
If buyer received his item(s) broken because of the shipping, buyer can ask for a refund after he provides simple evidence, such as picture(s) of the broken items, to prove the items' situation. We will refund the price of the item(s), i.e., except the shipping and handling fee.
If we receive returned packages from post office, we will inform the buyer, and Buyer can ask for a refund. We will refund the price of the item(s), i.e., except the shipping and handling fee.
We normally do not require buyer to send the item(s) back, but we may reserve the right of requiring buyer to send back in any particular transaction. We will negotiate with buyer in this situation.
【Your Purchase Is Guaranteed!】
Our merchandise are 100% brand new.
As we are a Verified PayPal member, your purchase by credit card through PayPal is highly guaranteed.
We will work with you and try our best to resolve any issues that may occur. If there is any discrepancy with this transaction, the content, terms and conditions set forth in this auction prevails.
Thank you for your interest!
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Tong Ren Tang Chinese Medicines
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