~Accept only serious buyers ~
*Non-Payment buyer after 7 days will get an unpaid item strike and be blocked to purchase from us.
*If we don't receive any notifications from you about the payment, we might cancel your purchase earlier and the item is no longer yours. Also, you may get an unpaid item strike.
* If you have a problem or a reason that you can't make a payment within 7 days, please contact us! We can arrange your payment date!
*Less than 5 feedback customers are required immediate payment or email for a later payment.
We ship to Worldwide except China & Taiwan.
Please check out the shipping cost from "Shipping and Payments" Section.
*To Canada is same shipping cost as USA.
We Do Combined Shipping!
* We use EMS for International shipping!
* The tracking number will be provided after the confirmation of a payment!
* You can track your item on the web.
WEB
http://www.post.japanpost.jp/english/index.html
To
N & S America (USA), Canada, Australia
It usually takes about 3-5 days to arrive.
To
Europe, UK, Germany etc...
It usually takes about 5-6 days to arrive.
International Buyers ? Please Note - Ebay Policy:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
If you would like us to declare a lower price, please let us know!
We can arrange the price.
However, if we don't get any requests from you, we will declare a full amount.
The conditions (the odor etc..) are from our own opinions,
especially about the odor.
There might be a little differences from your opinions since the bags are used condition.
Please understand these and bid the item!
(We don't accept return from these reasons).
However, we will be effort to describe the details as much as we could.Thank you!
Check out my other items!
Please feel free to email us!
We will answer you within 12 hours.
If you purchased more than one item, we do combined shipping!
*****Delivering Item*****
*If you are not at home when the post office delivers, sometimes, the post office don't leave you a notification.
Therefore, please keep checking your item on the EMS website.
If it happens and you don't contact them (post office) within the period of the time, the item will be returned to us and you have to pay a shipping cost again to redeliver.
If it happens and you don't need an item, we will refund you except shipping cost. We don't refund you a shipping cost.
We hope it won't happen and is delivered to you safely!!!
Q &A
Is this the one that I exactly get?
Yes! The item on the picture is the one you will get.
Is this authentic?
Yes, we sell only authentic items. WE NEVER SELL FAKES.
Before we sell all the items, the professinals check them carefully.
Also, We are a recommended seller by My Poupette.
I missed your auction. Do you still have it?
We are sorry that if you don't see the item anymore in the list, it was sold out already.
All the items we have is only one.
I need bigger pictures. Do you send it to me?
You can enlarge each pictures to check its condition.
Please click on the pictures.
Which shipping method do you use?
We use EMS.
EMS (Express Mail Service) is the fastest shipping method from Japan.
You can track your item anytime on the website.
If I buy more than one item, can I offer you a combined shipping? and How much?
Yes! we do combined shipping if you purchased more than one item.
The price depends on the items you purchased.
We try make it cheaper as much as we can.
I need more pictures. Can you send some to me?
Yes! We can send you some more pictures.
Please feel free to email us and let us know which parts of the picture you would like to check.
Also, we need your email address.
Can you give me a discount?
We are sorry we cannot give you a discount except combined shipping.
This is the cheapest price we can sell.
We try to sell cheaper as much as we can.
Do I have to pay a custom tax?
It depends on the country.
Please feel free to email us if you have questions on this issue.
How long does it take to ship my item after I made a payment?
We usually ship next day after we confirmed your payment.
However, we do not ship on Saturday and Sunday.
We hope you enjoy shopping at E.J.Kollection!
Please feel free to email us if you have any questions!
We will reply you as soon as possible.
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