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FQuestions
Shipping/Handling and Insurance for United States (Effective March 25th)
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Shipping/Handling (1st item) * |
Additional Shipping/handling ($3.95 per item) |
Insurance (Required) |
Total |
| 1 item |
$7.90 |
- |
Included |
$7.90 |
| 2 items |
$7.90 |
$3.95 |
$0.75 |
$12.60 |
| 3 items |
$7.90 |
$7.90 |
$1.50 |
$17.30 |
- * If you are bidding on diamond items (White, Blue, Black, etc), 1st diamond item begins with $20.00.
- Hawaii residents pay sales tax 4.712%.
- Sorry, no local pick up.
Shipping/Handling and Insurance for Canada and International (Effective March 25th)
All countries
(We do not ship to Argentina, Italy, Turkey, Greece, Norway, Spain, Mexico, Brazil, India, Africa and Indonesia)
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Shipping/Handling (1st item) * |
Additional Shipping/handling ($3.95 per item) |
Insurance (Required) |
Total |
| 1 item |
$20.00 |
- |
Included |
$20.00 |
| 2 items |
$20.00 |
$3.95 |
$0.75 |
$24.70 |
| 3 items |
$20.00 |
$7.90 |
$1.50 |
$29.40 |
- * If you are bidding on diamond items (White, Blue, Black, etc), 1st diamond item begins with $70.00.
- We declare "gemstone jewelry" on all of our packages. International buyers are responsible for any custom charges if applicable.
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Shipping Method and Time Frame
Our standard shipping method is U.S.P.S. First Class. Items are processed within two to three business days after payment is received (excluding weekends). For domestic order kindly allow approximately two to three weeks for delivery. For international order, your parcel may take three to four weeks to arrive. In rare cases, it may take longer due to delay in custom clearance. Longer delivery times are experienced during the holidays. |
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Payment must be made within 7 days after the auction ends. We accept:
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Mastercard / Visa (via fax)
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Money Order (must be in US$)
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Cashier's Check (must be in US$) |
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You can bid as may item as you wish within 7 days. Additional fee (Shipping/Handling and Insurance) applies. To combine, all items must be paid together. Please wait until you win the last item, then click the checkout button below. If you checkout several times, your order will be shipped separately (with no reduce shipping for additional item).
 If you are the winner, click the button above to check out right now!
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Return/Cancellation Policy
REFUND
We offer 100% satisfaction guarantee. If you are not satisfied with your purchase and wish to return for a refund, please mail it back within 15 days of receipt, in its original condition (including all the packing materials). We will issue a refund on your purchase price, less shipping,/handling and insurance fee. Buyer is responsible for return shipping charges.
EXCHANGE
If you receive a defective item or wrong item, we will gladly exchange it for you. Please send it back to us within 15 days of receipt.
RETURN AUTHORIZATION FORM
Please print our Return Authorization Form and include it with your return package.
We reserve the right to refuse any exchange, credit or refund if we feel that our return policy is being abused or taken advantage of. Unless there are special circumstances, refunds will only be processed through PayPal. You are responsible for the applicable PayPal fees.
CANCELLATION
We cannot cancel your bid. eBay guidelines for bid retraction can be found here. If you entered wrong amount, please retract your bid before auction ends, and enter the correct bid. If you fail to retract the bid before auction ends, and if you win the item, you will have to complete the transaction and submit payment. We do not tolerate non paying bidder. All non paying bidders will receive non payment strike. Only under extreme circumstances, we will consider canceling your order with a penalty of 20% fee. Cancellation is at seller's discretion. |
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Address:
RT Overseas, Inc.
334 Seaside Avenue, Suite 800
Honolulu, HI 96815
Email: rtoverseas@yahoo.com

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