10K Yellow Gold Mother & Child Dia Heart Charm

Thank you!

Terms:

• We are an honest seller and do our best to provide the most accurate
  information in all auctions. If you feel there is an error or need 
  clarification please feel free to contact us. E-mails should be sent
  through eBay only; we can answer any e-mails outside of eBay as
  this violates eBay policy.

• In most cases we are a reseller; not the original owner of the item
  being auction. We do our best to assure all items are in good
  working condition unless otherwise stated.
  
  

• Serious bidders only. Do not bid unless you intend to purchase.

• Before you leave a neutral or negative feedback, please contact us;
  let us know what can we can do to assist you further. We love our 
  customers and we are here to make you happy!

• Feedback will be left after we receive feedback from you.

Payment information:

• We accept Paypal and prefer this be our main method of payment. If you cannot pay with Paypal please contact us for further assistance.

• All payments should be received within 48 hours of the end of the auction. This allows us to ship your item in a timely manner. If you cannot pay within 48 hours you must contact us. We will take action against any payment later than 7 days. Any payment later than 10 days, the auction will be cancelled and items will be re-listed.

Shipping information:

·         It is our goal to ship within 2 business days of receipt of payment. We send almost all of our items UPS Ground.  We find this is the most economical choice for the majority of our customers. With some exceptions like smaller packages or locations where UPS is price prohibitive we occasionally ship USPS. Shipping Charges can be estimated on either Website respectively. Please understand that we do charge a handling charge on all items; which is estimated by value and type of item. Handling charges cover fees and materials related to the operating of our eBay auctions.

Return Policy:

·         Ultimately, your satisfaction is most important to us. If the item you receive is not as described, I will refund your purchase minus the shipping and handling charges. We CANNOT refund shipping charges. You will also be responsible for the return shipping costs. Items must be returned in their original condition within 7 days of purchase. Please contact me before returning any items.

·         No returns for items purchased by mistake or because you no longer desire the item.

·         Most items listed, I have only one for sale, but if I have the same or comparable item available, we would prefer an exchange only.