We do not accept personal, international credit cards, or international bank transfers

All winning bidders will receive an email notification within 4 hours of purchase. All payment and shipping information will be provided once you complete checkout. If purchasing multiple items please be sure to wait until you are done bidding before checking out. To qualify for a shipping discount your items must be paid for in a combined payment. Checkout expires after 10 days. If not completed by this time an unpaid item strike will be filed and the item will be relisted.

There is a $10 restocking fee which is waived on exchanges. If you would like to make an exchange please email us at questions@virtualexchanges.com

Shipping on returns and exchanges will be the responsibility of the buyer.

You must email us prior to making a return or exchange.
We will provide you with Return form and RMA #.
Be sure to include the item number of your purchase when
making a return.

All sales are final 20 days after purchase!

Customer Service
Our customer service hours are
Monday-Friday 9:00-5:00 EDT.
We try our best to respond to all emails within 24 hours.

We take value in our customers and will do our best to resolve all problems as quickly as possible. Be sure to include the item number of your purchase when emailing us.