Shipping & Handling Info:
All items shipped via USPS Priority or UPS Ground, include delivery tracking/confirmation. Insurance is optional. If buyer does not opt for insurance, I cannot be held responsible for lost packages. Buyers are given tracking numbers and are responsible for processing insurance claims at the destination post office or UPS office. I will assist you as much as possible.
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Due to the abundance of online credit card fraud, all payments via credit card OR Paypal will ship to CONFIRMED ADDRESSES only! This protects YOU, the buyer!
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UNCONFIRMED ADDRESSES: snail mail a cashier's check or postal money order. If you want to ship an item to a different address other than the confirmed address in your paypal file, this is considered an unconfirmed address! You should contact us before bidding if you do not have a confirmed address!!
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GIFT GIVING: Upon request, let us know what the special occasion is, and we will include a note free of charge to your recipient. (Gift wrap also available for an additional charge of $4.95)
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Local Pick: Some of our items are available for pick up, with PRIOR arrangement. Please contact us to confirm item is available locally (Raleigh, NC Area).
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INTERNATIONAL BUYERS: You should contact us for a shipping quote before bidding; Be sure to include country and quantity of item(s). You will be given options such as airmail, priority and express as applicable to your area. Global Express is the only option with insurance & tracking availability and is recommended. Please review our store policies for more details regarding customs, labels etc... If you don't contact us before bidding, PLEASE wait for me to send you an invoice with appropriate International shipping.
Return Policy
All sales are final. Questions about sizing should be addressed prior to bidding. That said, our ultimate goal is customer satisfaction. So if something is not right, and you just aren't happy with your purchase PLEASE contact us within 3 days of receiving your item. We will do our best to accomodate your request. YOU MUST contact me BEFORE returning any item. Items must be returned in UNUSED condition, new in bag, etc. Sorry we do not refund shipping charges.
Feedback Policy
We leave feedback for all timely completed transactions. Due to the abundance of credit card fraud and paypal chargebacks, we wait to leave you feedback. We appreciate your business, and have worked hard to bring quality products to quality customers like you! In the long run, the waiting policy benefits our customers by ensuring the longevity of our business.
A Word about Payment Methods:
By far the fastest method is credit card via paypal. If you pay by ECHECK it will take FOUR business days to clear. We CANNOT ship until your payment clears (or we void our paypal sellers protection)!
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We also accept all major credit cards via phone (919-368-3247 ~ between 9am and 4pm EST.) And we still accept checks and money orders via snail mail. Snail mail is called snail mail, because that is the slowest way to pay. Bidpay is also accepted, for those who would like a convenient way to pay by money order online.
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We ask that if are NOT paying by paypal, PLEASE let us know how you intend to pay, especially if you are snail mailing a payment. It just lets us keep an eye out for your payment to make sure it doesn't get overlooked. PER EBAY POLICIES, BUYER is supposed to at least contact the seller within THREE days of close of auction.
Thank you for your interest in our listing!
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