At the end of your winning bid you will receive an invoice by Email. We prefer PayPal as payment method, however Cashiers Checks & Money Orders are accepted as well.
Payment is due within 5 days of auction. Please notify us in advance for any delay in payment. Otherwise, the transaction will be forfeited, the item relisted and a non paying bidder alert will be filed with Ebay to recover listing fees.
JBS Jewelry Connection ships via USPS Priority Mail & USPS Express Mail .
Standard Shipping: Our standard shipping is USPS Priority Mail. We charge a flat fee of $7.49 for shipping & handling for the first item and $1.49 for each additional item that has been combined upon checkout. Priority mail averages 3-5 business days.
USPS Express Mail is available to US residents upon checkout for a flat fee of $18.49 for the first item and $2.49 for each additional item that has been combined upon checkout. Express mail is automatically insured up to $100.00 & averages 1-2 business days.
Insurance: Even though it is uncommon, there is always a chance of loss during transit. Because of this, we offer optional shipping insurance. You may include coverage or decline at your discretion.
Insurance Rate Table
| value up to $50.00 | $1.65 |
| $50.01-100.00 | $2.55 |
| $101.00-200.00 | $3.55 |
| $201.00-300.00 | $4.55 |
NOTE: If the optional insurance is not purchased, the buyer must assume all responsibility for any/all lost items!! We will not be responsible for un-insured packages once they leave our facilities.
FYI: USPS's Priority mail service includes delivery confirmation - not tracking (which means they confirm date time & location of delivery but they often do not enter tracking info during a package's transit.) If you desire guaranteed tracking service, insurance must be purchased.
Payment Instructions:
We prefer PayPal as payment method, however Cashiers Checks & Money orders are accepted as well. Payment is due within 5 days of auctions close. Please notify us in advance if you need to delay your payment for any reason. Otherwise, the transaction will be forfeited, the item relisted and a non-paying bidder alert will be filed with Ebay to recover listing fees.
Returns:
We will accept returns for exchange, credit or refund within the first 7 days from the item's recieved date and only with a pre approval RMA #. (Email to request) Items must be in original condition. If any alterations have been made or the item is in used condition we will not accept. Shipping costs are non-refundable. Any credit or refund will be for the item's sale price less S&H.
Our mission is to make your transactions at JBS Jewelry Connection a positive experience. We are committed to provide the following:
- Beautiful High Quality Jewelry at Competitive Prices
- Clear & Accurate Pictures & Descriptions
- Good Communication
- Fast Shipping
Contact us: If you have any questions or comments please send emails to JBSjewelry@aol.com If you are pleased with your purchase we would certainly love to hear about it. However, if the product or transaction does not meet your expectations, please allow us an opportunity to help resolve your issue by sending us an email explaining your concerns. We will do our best to correct any problem.
Feedback: The feedback forum is not the place to send a "message" to us. Again- we will strive to rectify any issue to ensure your shopping experience with us is enjoyable. Please note that we reserve the right to ignore rectifying a problem if unfair feedback is left for us without contacting & allowing us an opportunity to resolve it first.
Frequently Asked Questions:
Q: Do you combine shipping?
A: Yes. To be eligible for combined shipping, items must be purchased within a 5 day period and must be paid for & shipped together. If you plan multiple purchases from us, (inside of 5 days time) wait till you have won desired auctions & then email us for a combined invoice with shipping discounts.
Q: Do you ship internationally?
A: No, We currently ship only within the U.S.A .
Q: How much is the Shipping and Handling Charge?
A: Priority Mail is 7.49 for the first item & 1.49 for additional items combined upon checkout. Express Mail is 18.49 for the first item & 2.49 for additional items combined upon checkout.
Q: When can I expect my order to arrive?
A: Orders are processed for shipping within 1-2 days of receipt of payment. Priority mail averages 3-5 business days. Express mail averages 1-2 business days.
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