New items may only be exchanged if defective or damaged. If shipping damage occurs, we will only be able to assist you if you purchased shipping insurance. Used electronics may be returned for a refund in some cases if they arrive in a condition other than described. We try to test all electronics & describe their condition accurately. Items Sold "As Is" or "Final Sale" may not be returned unless they were not described properly. Buyer is responsible for return packaging & shipping costs. |