Exchange and refund policy: Seller is a private seller and is not associated with any manufacturer or dealer. The items we sell are new with tags or in manufacturers box unless otherwise stated in the listing. 
Seller does not represent any manufacturers warranty. Seller offers no extended warranties for items sold. Items are sold with guarantee that it will not be DOA (Dead On Arrival). If there is a DOA, it must be reported within 3 days of the arrival of product at destination. Arrival times are verified with the shipping company. Seller will repair or replace items if terms above are met at the sole discretion of the seller. Buyer will pay all shipping charges to return the DOA product and to ship a replacement or repaired item. Product must be in original unused condition and packaged in original undamaged container for this exchange or repair to be valid. 

If a buyer requests a refund, seller will offer refunds, unless otherwise specified in the main listing text, and provided the following conditions. Please note that seller does not refund shipping cost and does deduct actual shipping costs incurred in the original shipment even if the item was listed as a "Free Shipping" listing. Shipping costs are never refunded. Original fees charged by eBay for the sale of the item and listing fees will also be deducted from the refund. Regarding the conditions of a return: The item must be returned in original unused condition at buyers expense. 

Additionally, Exchanges or refunds are only offered when the buyer notifies the seller within three days of products arrival. We verify the date of arrival with the shipping company. Any request for exchange or refund beyond the 3rd day after arrival will be denied. Once you contact us, we will give you an RMA which is a return authorization number that will be noted on your return. Once the item is received back, we will inspect it. 

Please understand, any evidence of damage to the item that was not reported within the 3rd day will be the responsibility of the buyer. In other words, please report all issues with the item when you report the problem with the item. We will deduct any unreported damages from the refund. 

All reports must be made using the contact the seller in the eBay email system. We don't respond to any other email system or phone calls for this report. Failure to use the eBay email will result in a failure to report. It is our goal to make sure you get the item we describe. We report manufactures specifications on our listings. The only time we would say anything other than what the manufacturer states is when we add an opinion that would say we believe it is less than what the manufacture states. In order to be legally correct, we will still list manufactures specifics and then clearly say it is our opinion that it might be less than what the manufacture states. An example of this would be that maybe the manufacturer says the item is good for ages 3-7. We would list that as what the manufacture says, but we would say our opinion is that it is better suited for up to 5 years old. You can see by this statement that we are willing to say what the manufacturer says, but we are letting you know that we would not recommend buying it for anyone over 5. Again, it is our objective to fairly represent the products we sell in order to build a good relationship with our customer that would result in recommendations to other buyers and continued relations between us. 

**Please do not bid unless you understand the policies stated within the text of this listing. Your bid represents your agreement to the policies.**