100% guaranteed satisfaction, we stand behind our product, this is why we give a full one (1) year warranty against defect in material and workmanship from the date of purchase. We also offer a 30 days return privilege*.

* 15% restocking charge apply. You must ask for a return number (RGA#) before. Return must be shipped prepaid, All returns must be unused, in original package. Shipping and handling are not refundable.

Contact & Payment

For any questions or comments,
contact Melissa at:

        melissa@elitetools.net
 
Or by Phone:
        1-888-830-0124
          (8AM to 5PM - Eastern Standard Time)

  Available Payment Methods 

• Paypal,
• International Money order,
• Cashier’s checks and company checks,
• C.O.D. (if available)

Sales tax applies to CANADIAN BUYERS ONLY. If you are from Province of Quebec, both sales taxes apply (6% GST + 7,5% PST). If you are from the following provinces Newfoundland, Nova Scotia, New Brunswick 14% HST applies. If you are from Prince Edward Island, British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nunavut, Yukon, and Northwest Territories 6% GST applies.

*Canadian buyers please wait for invoice before paying.

Customs fees might apply on items shipped outside USA and Canada. Elitetools will NOT be responsable for duty and custom fees. See your Country Import Regulations for details. We will not declare lower value on parcels to reduce Import Tax.  We want to keep our import/export licence for years to come. 

95% of our products are shipped within 2 Days after the receptions of your payment.  We've established Flat Rates for USA and Canada, most shipments will hit your doorstep about 5 to 7 business days from shipping date.  Tracking # will be available upon request.

*United States Flat Rate shipping does not apply to Hawaii, Alaska, Mexico, and Puerto Rico, please contact us for shipping rate.

*Discount shipping on multiple item purchases, please wait for an invoice before paying.

  United States (UPS Ground)       Flat rate: $10USD
  Canada (Parcel Post or Courier)  Flat rate: $10CAD
  International                           Contact us