Why Shop With Us?
At Buy The Case we strive to put you the customer first. Buy The Case was created with the idea of buy more for less. When you buy items in bulk, or buy the case, you save on both cost of shipping and actual cost of the product. It's a win, win situation. As a division of our parent company Pens N More we also allow you to combine orders from both our ebay stores. That makes it even easier to save money on the cost of shipping.
Contact
You can email us through the "seller information" box on any item page. We are committed to the satisfaction of our customers and strive to provide the highest level of service and excellence. We love positive feedback and will leave it automatically for everyone that leaves it for us. Please email us with any concerns or issues prior to leaving negative feedback, as we can only correct issues when we are aware of them.
Shipping
Please Use the Shipping Calculator below for carrier
calculated rates. Then
select from the options below for
different carrier methods. On the date of shipment, you should receive an e-mail from
us stating your item has been shipped. Your package can then be tracked on-line. If for some reason, you do not receive an e-mail within two to three days after payment has been received and cleared, please feel free to contact us and we will be glad to provided you with the tracking number.
International Shipping: If the buyer chooses not to purchase insurance, the seller is not responsible for lost or damaged shipments.
If you are bidding on another
Buy the Case auction, and would like to qualify for our combined shipping discount, you must wait until all auctions have ended to check out. Please do not, however, wait more than 15 days to pay for any order, as this will result in your order being canceled and your item being
re listed.
FOR
SHIPPING RATES PLEASE USE THE SHIPPING CALCULATOR BUTTON RIGHT BELOW!
Insurance
Even though insurance is not required, We would suggest purchasing insurance
as if you choose not to purchase insurance, We are NOT responsible for lost or undelivered packages. However, We will provide proof of shipment via confirmation of delivery or signature thru the USPS
or UPS web site.
Payment Information
We accept:
Pay Pal, Money Orders, & cashiers checks. If sending a money order or a cashiers check, please be sure to write your item number on the check.
If Sending a Check Please Send Payment to:
BUY THE CASE
8532 S. OKETO AVE.
BRIDGEVIEW, IL 60455-1730
-
Sales Tax: We are required to collect 8.75% sales tax for shipments made within Illinois.
-
After winning an item in an auction or completing a Buy It Now purchase, you will have two (2) check-out
options: Sales Tax: We are required to collect 8.75% sales tax for shipments made within Illinois.
-
Pay Now: Click the 'Pay Now' button on the top of the ad to immediately proceed with the checkout and payment process. Select 'Pay Now' ONLY after winning an item in auction or completing a Buy It Now purchase.
-
Pay Later: If you do not wish to Pay Now, eBay will send you an e-mail to your
eBay-registered e-mail address within 1 hour of auction close. The message will contain a link to a secure checkout system, where you will be able to quickly and conveniently pay for your purchase. If you have not received this email within 24 hours of auction close, please contact us at customerservice@pensnmore.com with your eBay auction number and email address associated with this winning bid.
Return Policy
If you are not fully satisfied with our product, please return it within 14 days after shipment for a full refund. Please note that the shipping charge and insurance are NOT refundable unless otherwise stated.
Feedback
We will provide positive
feedback once the buyer confirms receipt of product and leaves us feedback. Negative feedback will be posted to all non-paying or responded e-mails within 10 days of closing bid
Track up to 10 items on this computer in 
)
