20.5" Joseph's Studio ANGEL BIRDFEEDER Garden Statue

PAYMENT INFORMATION
Payment by PAY PAL Preferred. We also accept PayPro, Visa, MasterCard, Discover and American Express. Payment must be received within 3 days of auction end. If you have any questions, please e-mail me before bidding by using the Ask Seller A Question link located on this auction page.

MERCHANDISE RETURN AUTHORIZATION POLICY

AUTHORIZATION FOR RETURN OR REPLACEMENT
To obtain authorization to return a defective item for credit or replacement, simply email me within 3 days of item receipt. Non-defective merchandise returns will incur a 25% restocking fee, and must be returned within 10 days of purchase. Shipping & Handling charges are not refundable.

CONDITIONS
Non-defective merchandise must meet the following conditions to qualify for return acceptance.

a. Merchandise must be in its original minimum inner pack quantity, as shipped. Broken quantity inner packs are not returnable.

b. Sample items are not returnable.

c. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged. Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

ITEMS WITH GUARANTEES OR WARRANTIES
If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT
All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact me within 14 days of the date of shipment of your order and your claim will be processed immediately.

NOTE: Established procedures by FedEx, UPS, U.S. Parcel Post, and trucking lines, must be complied with or they may deny your claim.

U.S. SHIPPING
Winner of auction to pay all S&H charges unless Free Shipping is indicated. We ship via USPS, FedEx and UPS depending on item and your location - a tracking number is always provided. Please make sure you have a physical address listed - not a P.O. Box - so there is no delay in your shipment.

If you have a very rural address or for some other reason require shipping via USPS just let me know. I will make the necessary accommodations for you.

Multiple Auction Winners pay combined shipping so be sure to view my other auctions.

INTERNATIONAL SHIPPING
Update to your country in the Shipping and Handling details of the auction to find your exact shipping cost or email me your country and postal code for S&H charges prior to bidding.

INTERNATIONAL BUYERS PLEASE NOTE:
Import duties, taxes and charges are not included in the item price or shipping charges.

These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

CUSTOMER SATISFACTION and YOUR eBAY BUYING EXPERIENCE
Your satisfaction is my number one priority! If you encounter any problems or have questions, please email me. Email is checked several times a day and I am happy to answer any of your questions.

DETAILED SELLER RATINGS (DSRs)
You now have the opportunity to rate me as a Seller in four categories: Item As Described, Communication, Shipping Time, and Shipping Cost. If for any reason you feel that I do not deserve 5 stars in all four categories, please contact me and give me a chance to correct any problems. I know it's impossible to be perfect every time but I truly wish for your eBay transaction with me to be 100% satisfactory. My goal is to have you as a customer for life - and you need to be completely happy with your purchases.

BIDDERS PLEASE NOTE
For the majority of people who communicate well and pay promptly, I thank you in advance. And you will be happy to know I leave Positive Feedback upon payment receipt and ship very quickly. I appreciate your business and love happy customers.

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