Our customer service and customer satisfaction is utmost importance to us
Exchanges are offered for items that are defective (exclusion physical damage )when received, although this is highly unlikely.
About Feedback: Plaease contact us before taking any action,and we believe there are always ways to work things out to meet your satisfaction, and a negative feedback don't solve any matter,do you think so ?Thanks for your support!
Exchanging item, return shipping fees was paid by buyer, we will responsible for the resend shipping fee
Pls contact us to ask a Return Merchandise Authorization (RMA) Number before return the defective merchandise
Return merchandise must be return us within 14 days from the date of RMA issued
Pls double check and use original packaging accompanied with packing slip when you return the merchandise
We don't responsible for lost or damaged items,Shipping & Handling is not negotiable
Should you have any further questions or queries, pls feel free to contact us by email fashion-21c@163.com
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