3108 Wilshire Blvd.
Santa Monica, CA 90403
310-828-8604
ebay@startronics.net
http://ebay.startronics.net

We have a very low profit margin so completion of this auction must be done within 7 days of the auction close. If you cannot send the payment or notify us of when payment will be sent within that period of time please do not bid. We gladly respond to any inquires promptly. E-mails are usually answered within 24 -72 Hours or less except on weekends or major Holidays. We try our best to answer all e-mails as quickly as possible, but occasionally we miss one, so if you have not received a response within 72 hours, please send another Email. PLEASE INCLUDE A TELEPHONE NUMBER AND E-MAIL ADDRESS WHEN MAKING A PAYMENT. Otherwise, we cannot contact you in case of having a problem or question. We will work hard to provide you with excellent service, but we need you to make sure that we have all the necessary information when you place the order. Please use the ask seller a question link on the item page to ask any questions you may have. Make sure to also provide us with an Item number so we know which item you are inquiring about. If you have won the auction, please include your contact information when sending your message so that we may better serve you.

Paypal. This is the FASTEST and Preferred way to process your transaction. Please feel free to E-mail us @ ebay@startronics.net if you would like to send payment via Check or Money Order. In most cases we do allow these other forms of payment! After the auction is over, E-mail us @ ebay@startronics.net with your address information so we may respond with shipping charges if the shipping calculator cannot calculate the charges. You can then send your paypal payment to: paypal@startronics.net. Please do not forget the S&H charge and insurance if desired.

UPS WILL NOT SHIP TO P.O. BOXES. Please E-mail a physical address if your shipping address is a P.O. Box We only use UPS for shipping. We do not use Fed Ex, USPS, or DHL. Shipping can only be done through our UPS account. We will not make exceptions to this. NO LOCAL PICKUP International Shipments $10.00 Paperwork fee SHIPPING CHARGES CAN BE CALCULATED USING THE SHIPPING CALCULATOR ON THE BOTTOM OF THE AUCTION PAGE - E-mail us your address for international shipping quotes If a package insured, and is lost or stolen, we will ship the product after the insurance claim is resolved with the insurer. We cannot make exceptions on this rule. COMBINING AUCTIONS TO SAVE ON S&H. The S&H is Adjusted and combined if you win more than 1 package, so it might be a good idea to stock up and order a few items together. S&H charges are Shipping and HANDLING. It incorporates many costs above and beyond just the postage and might be different from the actual postage fee. Shipping charges include a handling fee that is applied to all packages. Shipping charge may be more than actual postage states. Handling Charge incorporates fees for the packaging materials used among other things. If you do not agree with the S&H charges, please do not bid. California residents pay 8.25% Sales Tax. We ship as soon as possible after the item has been paid for. Items usually ship the same day payment has been recieved, or the next day after payment has been recieved. Our customers have always been happy with the performance of shipping carriers we use, but lemons happen and if they delay your package we are not guilty of it.

Please e-mail any questions you may have to: ebay@startronics.net It can take 24 -72 Hours to receive a response (excluding weekends and holidays) Please read all the auction content. The answer for most questions is already here. We try our best to answer your questions as accurately as possible Please include an item number with your question so that we may better serve you and answer your question quickly.

We do our best to describe the item we sell as accurately as possible. If you have any questions at all, please email us at ebay@startronics.net or call us at 310-828-8604 before placing your bid so that we may help clear up any questions. We want you to be 100% satisfied with your purchase. If you are dissatisfied for any reason, we will gladly accept your return as long as you have followed the return guidelines. Please contact us by email at ebay@startronics.net or by phone at 310-828-8604 within 3 days of the receipt of the item to obtain an RMA number. Please note that unless prior arrangements are made, the buyer is responsible for all return shipping charges. Items received without an RMA number may be refused or subject to a $20 handling fee.

We are a Platinum Powerseller!
PowerSellers are committed to upholding and embracing the core community values that are the very foundation of eBay. They are exemplary members who are held to the highest standards of professionalism, having achieved and maintained a 98% positive feedback rating and an excellent sales performance record.

" BID WITH CONFIDENCE "