My customers receive the best service both before and after their purchase. You can get a glimpse of this in my feedback.
Please take the opportunity to read over the information I have provided to you below. It will help you to make the most informed purchase decision possible. You will note that I am the only eBay seller stating my actual performance metrics. Experience the difference.
Find out why my customers are happier. It's better here.
You're Questions/Comments
Your questions and comments are always welcome. I look forward to the opportunity to answer to the best of my ability all your questions in a timely fashion.
Shipping
I ship same business day with FedEx when you place your order by 2:00 PM PST. I guarantee next business day shipping or I will refund your shipping cost. Ground transit map shows number of days from Reno to you, Expedited is 2 business days and Overnight is next business day delivery.
Hawaii, Alaska and PR please use Overnight service and expect it in 2-6 business days.
Canadians and others, try using a service such as Access USA
Sorry no APO's or PO BOX address as FedEx cannot deliver to them.
Ground Shipping Transit Time Map
My Current Performance
I am always striving to improve these numbers. Over the last few months, I have made serious improvements to my systems increasing the number of same day fulfillments. With this investment, I have been able to improve my performance while volumes increased. Weekly, I review these numbers and tweak my systems to provide you with the fastest and most accurate shipment possible. You might say I am obsessed with providing you the fastest most accurate service.
Here are my running stats for the last 35 weeks
· 99.9% of orders ship same day
· 100% successful fulfillment
· 100% satisfaction rate
· No damaged packages
What you can expect from me
· A prompt response to your questions & comments
· Prompt shipping – see above
· Tracking details emailed to you the night your order ships*
· Automatic positive feedback when you leave me positive feedback
· A trouble free eBay experience!
*please check your spam folder as sometimes tracking emails end up there. If for some reason you do not receive your tracking details contact me directly and I will reply quickly with the details.
Feedback Highlights
“Best Costumer Service I've Experienced On Ebay. These Guys Were Made For Ebay A+” – bryceh
“Super fast shipping! Easily one of the best sellers on Ebay! Thank you so much” - riunation
“extremely fast shipping, shipped same day. Thank you” – yoloyd
“great product and the fastest shipping I have ever experienced on ebay! thanks!” – morgandorfer82
“Fastest shipper I've ever seen!! Merchandise as advertised” – jerryl_2000
“Super Fast Shipping! Paid wednesday, got them friday! Great seller!!!” – schnack48
“Arrived as promised. Shipped the same day as promised. The way it should be!!!” – dev4jc
“Organized and accurate, received Keo Pedals NEXT DAY. Crazy! Great seller!” – the_press_gang
Returns
I do not take returns unless you have received the wrong item; in which case I will exchange it for the correct item at my cost.
I take your business seriously. No delays. 100% positive experience. Get what you ordered in a timely fashion. Every time!
Be sure to add me to your favorites list!
eBay Fees
eBay is raising their fees 33%. Buy this item now before the prices go up.