We have a DOA and item description guarantee. We issue pre-paid labels for all returns, so there is no return shipping unless you experience remorse. Pioneer and Yamaha sales are not waranteed, all other manufacturers products qualify for the basic manufacturer's warranty. In many cases we have several units available across the country in the same general condition, not just one specific unit. You must notify us within 24 hours after delivery with any issues with your purchase. Thanks! | 
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