All orders are shipped promptly within 24-48 hrs. of payment. Delivery confirmation is included free of charge with every domestic shipment and a confirmation number is emailed automatically within this time frame. If you paid and have not received a confirmation number, please contact us for confirmation that your order has been shipped.
International shipments are insured for your protection. A full refund or replacement will be provided in the event of loss or damage.
Insurance is offered for domestic shipments at your option. A full refund or replacement will be provided for loss or damage to insured items. We are not responsible for damages or loss during shipment if insurance is not elected.
We strive for customer satisfaction. If for any reason you are not satisfied with your purchase, please contact us and we will work with you to find a quick resolution.
We cannot provide insurance on items shipped to the following countries:
Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Indonesia, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Poland, Romania, Rwanda, Senegal, Seychelle, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen, Yugoslavia.
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