3 days after the buyer receives it | You must return the item via US MAIL only (NOT UPS) and insure it for the amount of value. (Remember to keep the insurance receipt until we notify you that we have received your item.) Failure to Return in our Box by US Mail or Insure appropriately will void your refund. Return insurance protects both of us against loss or damage. Once we receive your item, it will be examined to verify your claim. Additionally we will compare the item with our original photos. |