All DOA products will be exchanged. Before sending the item back please make sure you contact us at (ebay@sellbuz.com) to obtain an RMA number and return instructions, returns may take up to 10 business days . If we dont have the item in stock, we will issue a refund less the shipping charges within 21 days as long as the item has the original packaging. Misused or damaged products will not be accepted. Return shipping charges are the sole responsibility of the purchaser and are not refundable. |