You may return the item, in unused condition, within 14 days. Prior to shipping please contact us at (850) 230-4425 or e-mail us at rugisland@hotmail.com to receive the return shipping address. Shipping fees are at the expense of the buyer. Credit will be issued upon receipt and inspection of the returned rug(s). Rug pad(s) given as a Free incentive must be returned to receive the full refund. The dollar amount of any personalized gift card given will be deducted from the refund amount. |