We do not offer refunds as ALL SALES ARE FINAL, but we do accept exchanges for same item if you received a defective product. Bidders are expected to fully read the listing and understand what they are buying before placing their bid. Bidders are also advised to ask questions before placing a bid to avoid any misunderstanding. Insurance is always offered as an option to the buyer. We are not responsible for item lost or damged during shipping if insurance was not purchased. |