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We accept PayPal, Visa, MasterCard, Discover and American Express (through PayPal). Payment must be received in 7 business days or the item will be re-listed and you could receive a "non-paying bidder" hit on your eBay account. Multiple Item Shipping Discounts when applicable will be applied when you pay for all of your items at the same time through the eBay/paypal checkout. These discounts are valid at the time of check out only and will not be applied or refunded post-payment.
Taxes
Minnesota residents please add 6.5% sales tax
Shipping Fees and Restrictions
WE SHIP TO THE Lower 48 U.S. Only. We Cannot Ship to P.O. Boxes or APO's. A phone number is required for shipping this item.We are open Monday-Thursday 9a.m.to 2p.m. (CST). Your purchase will be shipped the next business day after payment confirmation Monday-Thursday (excluding holidays) via UPS GROUND,which takes 3-5 business days for delivery to US street addresses. You will receive a tracking confirmation from our shipping company that is sent to your email on file with eBay/PayPal.
Guarantee/Warranty
WeGUARANTEE the product to be new and free of manufacturer defects for 6 months for the original purchaser only. If you have a problem with the product you should contact us through eBay and include the original purchase information ( i.e. your name, address, email and purchase receipt number). All of our products pass a rigorous inspection before shipment to insure that they are completely functional and free of any damage. If the product is damaged in shipment or is not in working order for some reason upon delivery, we will make it right (see damage policy below). Gorilla Winches carry a 6 Month Product Warranty for the Original Purchaser Only. This warranty excludes cables/synthetic ropes and roller/hawse fairleads. Warranty claims will be serviced through repair or replacement and replacement parts will supplied to fulfill warranty claims when appropriate. The customer is responsible for all warranty repair/replacement/parts shipment costs.
Damage/Return Policy
Damage and Return Policy Damage Policy - If you receive a product that is damaged in shipment please contact us through eBay immediately. We can file a damage report with the shipping company and make arrangements to resolve the damage. Any and all damage must be documented with photos of the damage (this is required to file a claim with the shipping company) and emailed to us within 3 days of delivery.
Return Policy -We accept authorized returns on unused products for 30 days after you receive your product. Unused means that the product has not been assembled or used in any way. All returns are subject to a 30% restocking fee. You are responsible for returning the product in new, resalable condition. All products must be returned and received unused in original packaging, complete with all accessories and user manuals. If any original parts, accessories, documentation or packaging are used,damaged or missing, you will be charged a 50% restocking fee. You are responsible for paying all costs for return shipping and insurance.The original cost of shipping will not be refunded for returned items.Please allow up to 7 business days after we receive the returned item to process your refund.
About Us
We purchase directly from factories and inspect the quality of the factory and products ourselves and then negotiate the best pricing available. No one other than us manages the process. That's what we do. We sell quality products, from trusted manufacturers at pricing that shows our pricing advantage! Everything we sell is shipped out of our warehouse in Minnesota.
Disclaimer
IMPORTANT INFORMATION! PLEASE READ BEFORE YOU BUY! Disclaimer: There are inherent risks involved in using any product, including but not limited to:serious physical injury, and possibly death. This product is intended for experienced adults over 18 years of age. The Seller will not be held liable under any circumstance for incidental or consequential loss or damage or injury, due directly or indirectly to the use of this product, including any malfunction from negligence or defect. The seller makes no claims as to the suitability of this product for any specific purpose or use. Buyer understands that the use of the product can cause injury or death to themselves or others. The Buyer holds our company and its agents and affiliates harmless from any liability arising out of or relating to the use or ownership of any product.Buyer fully accepts responsibility and releases the seller for all and any personal injuries, fatal injuries, any losses, costs,and damages incurred as a result of Buyer or anyone else operation of this item. Once buyer submits payment this will serve as purchaser agreement to releasing seller of any and all responsibilities of item such as stated above. By placing a bid, you acknowledge that you have read and understood, and you agree, to the terms and conditions of this Agreement, and you represent that you are of legal age (age 18 or older) to enter this Agreement and become bound by its terms.
Multi-item discount will be automatically applied for all applicable items when you pay for all items together with one PayPal payment.If payment is not received within 7 days of purchase/win, an Unpaid Item Report will be initiated and the item will be re-listed.
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