Exchanges will only be accepted for defective or damaged products upon shipment and must be authorized by us before the product(s) is returned. We will replace, refund, or credit your account for a returned product(s) at our discretion. Shipping & handling fees are NOT REFUNDABLE. For any exchange or refund, we need the receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, packaging, & accessories. 12 MONTH WARRANTY INCLUDED. |