|
We are dedicated to our customers and believe in the quality of all merchandise that is sold on our AUCTIONS. All Products are
BRAND NEW IN RETAIL BOX
Each product is covered by FULL 1 YEAR WARRANTY through all over the world. You can contact a novacarstore.com customer service representative to assist you with the manufacturer's warranty service, if any item is found to be defective.
All product sales are final after 7 days from the date of shipping. Any request for service will be governed by the terms of the OUR RETURN POLICIES AS LISTED
Exchange
Customers should request for an RMA (Return Merchandise Authorization) for return. by emailing
return@novacarstore.com
This RMA can only be used for exchange, at our discretion, within 7 days from the date of shipping.
Please mention the following informations to speed up your EXCHANGE
-
Customer Name
-
Invoice/Order Number
-
Shipping Address: #,street, city, state, country, zip code
-
E-mail:
-
Phone:
-
Reason for the Return Request
.
All returns must be received in their complete resalable and original condition. All boxes, packing materials, manuals, cables, software and accessories must be intact and in original condition. We reserve the right to refuse any product returns that do not conform to these standards
novacarstore.com can not be held liable for any lost, damaged or stolen packages; therefore, it is highly recommended that freight insurance and proof of delivery tracking are utilized by customers sending in return shipments. Shipping and handling charges for all returned items are the responsibility of the customer.
novacarstore.com reserves the right to impose a minimum restocking fee for returning an item during 7calendar days
|