All items are satisfaction guaranteed. If for any reason you are unhappy with your purchase please notify us immediately and we will work with you every step of the way to make sure your purchase is satisfactory. Item not working or damaged may be returned for a full refund. Damaged items do have to have insurance in order for a refund. You must send the item back to us in order to get a refund or a new item so we can asses the damage or the error. | 
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