PAYMENT TERMS: AU dollars only. To be received within 7 days. You will be notified on your invoice when your payment is due. Please take note of it.

If your postage charges need revising you will need to request a new total from us. To do this proceed through checkout once you have purchased all your items and they are listed together on the same page. Underneath your grand total is a link that says 'Request Total'. Use this link. We will receive your request, apply your discount and issue you with a new invoice to pay with.

Please ensure that, if you win multiple auctions and/or purchase multiple items from our eBay store during any single seven-day period, you pay for them all with one payment, even if they all have free postage! If you choose to ignore this guideline and we continue to receive multiple unnecessary payments we reserve the right to process and ship each item seperately or as one package. Mulitple payments may also be refunded, so you will then need to pay for your items again as mentioned, and they will then ship in the same package.

PAYPAL NOTE: If you have a credit card/secondary bank account on file with Paypal (used as a back up funding source) your payment to us will be instant and your order with us will be processed in normal time. However, if your payment is without a credit card/secondary bank account on file with Paypal your payment will be made as an echeque and they can take 7-10 days to clear through Paypal before reaching us and thus in turn your parcel is posted once cleared.

USER ID: Please only use your ebay user ID as a form of reference when making your payment.  If you don't use you user ID, shipment will be delayed while we work out what money paid for whose item.

OPTIONAL INSURANCE: Insurance, registerd post and signed for delivery can be organised for anywhere in the world (country pending). Please contact us for details on additional charges.

COMMUNICATION & FEEDBACK: Communication between buyer and seller is essential. Without it the buyer is unaware of their purchase progress and the seller can be made unaware of payment and delivery satisfaction.  Rest assured, we do our part to keep you informed and up to date of where your transaction is at.

To keep the channels of communication open we send out emails to your eBay e-mail account at certain intervals. These e-mails include:

Payment received notification: Upon payment being received and cleared (ie Paypal echeques)
Postage notification: Upon your items being shipped
Payment reminder: Day 4 out of 7
Payment almost due: Day 6 out of 7
Payment past due date: Beginning of day 8 out of 7 (appropriate feedback can be left from this point on)
Unpaid item dispute filed with eBay: Beginning of day 9 out of 7

Please leave feedback with us when your package arrives. This notifies us that you have received the item and the transaction was successful.

Our feedback system is set to automatically leave positive feedback when a positive feedback has been received from the buyer. Due to such a high volume of parcels leaving every shipping day, it is simply too difficult to leave individual feedback comments. Simply put, if you are happy with your purchase, then we are extremely happy with your business.

However, if there is a problem with the transaction between us, please contact us to resolve the issue BEFORE leaving feedback as we will always find you a solution.

KEEP UP TO DATE: There are two ways to best stay informed of updates to the store. The first is to subscribe to our newsletter. You can do so from the link on the left side of screen. The second is to subscribe to the RSS feed found at the bottom left corner (little orange box with RSS written on it) of the front page of the ebay store.