Most of our pieces such as those with natural gemstones, are beautifully unique ~ Unless stated otherwise, the picture shown is a representation of the item you'll receive from the available lot. Picture may appear larger on your screen.

Please make sure the "Ship To" address you enter during checkout is correct. We require a Pay Pal verified shipping address for shipment of your items.

Insurance is recommended at Checkout, but not required. U.S. insurance rates are $1.75 for each $50 of merchandise insured; Canadian and international rates are $4.30 USD for the first $50 of merchandise insured and $3.00 USD for each $50 there after. We are not responsible for lost or damaged shipments. We use a 3rd party insurance provider so there are no forms to fill out or insurance agents calling your house if a package is missing. If a package is damaged or lost in the mail, contact us and we will offer either exchange, refund, or replacement, if you have purchased insurance.

First Class shipping and handling is free for the first item/auction and free for each additional item/auction (U.S. Rates) in this store only and for this item. Items in this store cannot be combined during checkout with any other store ie. Foxy Findings or Bellazano Beads. To combine all of your items within a 7 day period, simply wait until all of the auctions have ended, and complete the checkout from the most recent Email that you received from us or by clicking on any of the PAY NOW or buttons located in your won/closed auctions. Remember, we are not able to combine any additional auction once you have completed the checkout, so ensure that all of your won items are on your invoice. Depending on the volume of sales on eBay at any particular time, there can be delays in transmitting your won items to our Channel Advisor check out system of up to 30 minutes.

We reserve the right to upgrade the shipping method of your package. These charges we cover and do ensure your package will be delivered to you as quickly and safley as possible. Insurance is honored if delivery location does not match your location. Your local post office is responsible if your package shows as "delivered" and you have not recieved it.

100% Satisfaction Guarantee     Sterling Coach is among the largest importers in the U.S. of fine beads, gemstones, findings, rare components, and custom designer jewelry. We work very hard to offer you the best items at the best prices and we stand behind our products with our commitment to your satisfaction. If you ever have a problem with an item please contact us so that we can correct the issue at for you at the email address listed here: See our About Us page for Live Chat Support or Call us toll free at 1-877-688-BEAD Our customer service hours are Monday-Friday 9am to 5pm (U.S. MST) We have support professionals standing by to assist you via live chat. Your email will usually be answered within 24 hours, Monday through Friday and as soon as possible on the weekends. If you do not receive a response within this time period please check your SPAM or BULK mail box for our reply. Please return unsatisfactory items in their original condition within 30 days and include contact information for reference. Returns are subject to a 15% restocking fee; refunds are issued in store credit, shipping and handling fees are not refundable.

All Rights Reserved 2008 Foxy Findings 1668 S. Research Loop, #332 Tucson, AZ 85710.