All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products
The shipping fee is a fee that is paid to the shipping company, not to Outdoorheave, therefore all shipping fees are NON-REFUNDABLE. It is our policy that all returned products must be in new condition (no physical damages). We feel that this gives everyone a fair test of the quality of the product. Unfortunately in our experience some people have used the entire product then sent it back asking for a refund. |