5.10tcw/28pcs Natural Cognac Pear Loose Diamond $NR

WHY BUY FROM I.G.E.C GEMS

* We have a no-risk 7 day money back guarantee - always satisfy or your money back

* We are paypal verified

* We are big diamond jewelry wholesalers with more than 30,000-40,000 satisfied customers

* More than 2000 positive feedbacks on eBay

*We offer great deals best styles, quality. and highest value on all of our merchandise

*You get the opportunity of buying jewelry at wholesale prices

*Offering wide range of Certified Diamonds & Fine Jewelry i.e.. EGL, IGI, GIA

*We are dedicated to customer service, feel free to contect us. send us an email 24 hours a day

* All our items are brand new

* All of our Gemstones & Diamonds are 100% genuine and natural

*All our items are 100% accurately graded by people with generations of experience in Gem & Jewelry Industry.

About Us 

Customer Support

• If you have any questions or inquiries, contact our team of professionals at support@exgems.com. We will answer your inquiry within 24 hrs.
• We are conducting business in a very honest way giving a very honest and full disclosure of the product, there might be situation when as a customer you might not be satisfied with the product, you have a right to return the products in a specified period as mentioned in the return policy, the item(s) has to be in original condition(s) as it was when shipped.
• We will try very hard to resolve all issues in a smooth manner in accordance with eBay policies.
• As we are in Thailand we have to follow the Thai calendar, we are closed on All Thai National holidays. The details of holidays will be posted from time to time in the body of the listing. Payments received during this time will be cleared when we reopen, all emails sent during this time also will be replied when we reopen.
• For a safe, smooth payment experience we recommend Paypal payment method.
• For fast, reliable and traceable shipping option we recommend FEDEX, Insurance available for an small additional fee depending on the value of the item, please contact us for more information.
• We have a wide range of certified products offered in our auctions with a SRP Value, the certificates comes absolutely free.
• Auctions with no certificates, if you require a certificate for specific product which you won which do not have a certificate you can request one for an additional charge, please contact us for more info.
• Also we have a special promotions on the BIG Ticket items, collector gems for which we give free shipping & completely insured for free. Watch out for such auctions where the free shipping logo appears.

Payment Policy

• We accept Only PayPal. Contact us for more info at payments@exgems.com

• Please do not bid if you are not 100% sure and also do write us if you need more information about the product before bidding.

• Cancellation of transaction after winning an item will have to go thru exactly as per eBay rules and regulations

• We reserve the right to block such fraudulent bidders.

Shipping Policy

• You can combine your items in one shipment to save shipping costs for a period of 7 days. (Beginning from the date of your first successful win until 7 days later.). Maximum of 8 items can be combined in one shipment.

• After your payment has cleared, your item(s) will be shipped out within 1 business day.

• U.S. Shipping rates are as USD $25 Worldwide fedex USD $35 for fedex(3 working days delivery time) & USD $12 Thailand Register Mail (25 business days). Every additional items  US$.2.00 each.

• Shipping delays are very common with Thailand register mail, So please do allow enough time before leaving a negative without really understanding such delays is not controllable by us. Also the parcel can only be tracked when it arrives in your respective countries which usually takes 3 weeks, from that point you can track the item on your local postal website.

• FedEx will not ship product to P.O. Box Address. Please attach your telephone number with your shipping address.

• We cannot combine different orders from different email addresses in one shipment.

• If buyer  prefers other shipping methods please inform us, we will try our best to accommodate you.

Return Policy

• All items can be returned within 7 days of receipt for a full refund.

• How does it work? See details below:

• Day 1 Your  Item(s) is received
  Day 1 thru Day 7 is your inspection period
  Day 7  Item(s) must be sent back to us no later than day 7.

• There is no restocking fee, Shipping costs are not refundable and Item(s) must be returned in original condition.

Feedback Policy

.

• We kindly request our valued customers to give  us a positive feedback as we are always depending on your reviews and  need your assistance.

• Positive feedback will be left for all successful transaction.

• We also kindly request you  not to leave a negative or neutral feedback without contacting us. We will try our maximum best to resolve any  problems that you may have.