Auction Terms - Please Read

We follow these policies. You should be informed of them.

• By bidding on this auction you are agreeing to pay for the item(s) you may win.
• Since this is our business, we take it very seriously.
• In order to avoid misunderstandings, we have established sales and shipping policies. These make the process of getting your stuff to you more efficient.

Why are we so strict about this?

• We sell a lot of stuff.
• We have a system that works well.
• We know what kinds of situations don't work well with our system.
• Those sales almost universally result in unhappy customers.
• We try to avoid unhappy customers.

We follow these policies and we want you to be informed.

SHIPPING POLICIES

General Policies

• We quote a typical 7-10 business days after payment has CLEARED for delivery.
• Items ship from warehouses across the country, depending on inventory levels.
• We generally ship UPS ground for light items, but that isn't always the case.
• Damaged items must be reported within 3 business days of recieving item. 

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Because of the extra time involved, we unfortunately can not use third party shipping accounts. Also, these items ships from a distribution center. For insurance reasons, your item cannot be picked up.

Please allow 7 - 10 BUSINESS days after payment has CLEARED and (when appropriate) a completed Bill of Sale Agreement has been received by us to receive your shipment.

PAYMENT OPTIONS

• Visa
• MasterCard
• American Express
• Discover
• PayPal - our PayPal email address is sales@massageking.com

SHIPPING QUOTES

• This item ships in the continental 48 states for shipping quoted in shipping and handling, including to consignment companies inside this region.
• International Shipping quote done on a case by case basis please email us with your postal code for a quote.
• International shipping quotes do not include duties or taxes, this is the responsibility of the bidder.

RETURNS & DAMAGED PRODUCTS

• All Auction Sales and Winning Bids are Final.
• Because we work on very low margins, we can not afford to accepts returns for any reason.
• Defective products or those damaged during shipping will be replaced or repaired at our option. Please contact us to arrange replacement.

TRACKING NUMBERS

• Feel free to call about a week after your order.
• Be sure to provide us with your customer number.
• We will be happy to issue tracking numbers if they have been provided to us.
• Paperwork is slow. We sometimes get tracking numbers after the item has arrived.

SALES TAX

• Depends on SHIPPING ADDRESS
• We must charge in CA and LA
• Everywhere else -- no tax.

We are required by LAW to charge sales tax to customers whose shipping address is in California or Louisiana. Please add sales tax in California (8.25 %) or Louisiana outside Lafayette parish (4.00 %). Inside Lafayette Parish, Louisiana (8.00 %).

NON PAYMENT

We reserve the right to sell any item for which we have not received payment for within 7 days of the end of the auction to the next highest bidder.

WARRANTY AND LIABILITIES

While we will try to help you in any way we can, be it by sending you an extra part or helping you contact the appropriate party, purchasers should know that all warranties and product claims are those made by and therefore backed by the item’s manufacturer. Any and all warranty issues and liability issues that may arise with any product purchased from LLFitness Inc, dba MassageKing-inc and/or its affiliates must be addressed directly with the manufacturer. While MassageKing-inc carries thousands of items, we do not make or manufacture any of them.  In fact, even those items (if any) that might be represented or sold as an LLFitness owned brand such as MassageKing brand are either manufactured by someone else for us or are truly another brand that, due to price or advertising restrictions, we may be selling without naming the brand in order to be able to offer you our customer a lower retail price.  Hence, ALL product claims and warranties are those of the manufacturer of the item, and any liabilities or issues rests solely with them. LLFitness Inc. dba MassageKing-inc makes no claims or warranties and accepts no liabilities with regards to any aspect of any of the items we sell including proper use, implied or physical performance, physical composition, construction, workmanship, or lack or failure thereof. Again, those are made and handled by the manufacturer. By purchasing any item from LLFitness Inc, dba MassageKing-inc, (or any other business operating name owned by LLFitness Inc), the purchaser and end user accept ALL liabilities and responsibilities for ANY aspect of an item’s proper use.

For our comprehensive policy, please click HERE.

PLEASE NOTE

We reserve the right to refuse sales or service and the right to cancel or refund bids or payments to those persons or parties to whom we determine it to be in the interest of all parties involved to do so.