Our Policies |
| Payments & Checkout | Paypal is our preferrable payment method. Payment is expected to be received within 7 days of auctions close. However, if you are bidding on multiple items, please submit your payment after your last item's auction has ended. |
| Return / Exchange Policy | All of our offers are backed by 100% satisfaction guarantee. If for any reason you are not satisfied, you can return the item to us in its original condition for a refund or an exchange. We provide a 30 days return policy, calculated from the date we shipped the item to you. Before mailing us back the item, please contact us so that we can provide you the detailed return & exchange instruction. Please note that shipping fees and insurance are non-refundable. We will not be responsible for returned packages if lost by your mailing service. We recommend you to use a carrier service that provides a delivery confirmation number or tracking number. |
| Contact Us / Response Time | If you have any questions, please feel free to contact us at info@mee.hk. We always reply your emails within 48 hours. If you do not hear from us after 48 hours, please first check your email fiter and junk mail box. Many times, this is the reason that prevents our reply from reaching you. You may also need to email us via ebay contact member page because we may also have filtered your incoming emails. |
| Feedback | To ensure that shipment has arrived at its destination, we will provide positive feedback once your fair feedback is received. To foster a healthy ebay community, we hope you will do the same for us. |
| Copyrights | Information presented on our ads that includes but not limited to text and images are copyrights of MeeHK. Unauthorized use of these information is illegal. We reserve our rights to pursue legal actions when necessary. |
| Shipping Details / Combine Shipping | Normally, we will ship your order within 2 business days after receipt of your cleared payment. We are proud to offer professional air mail service provided by the Hong Kong Post to most international locations. They provide reliable, efficient and universal postal services to worldwide since 1841. We love to combine shipping for all purchases within a 7 day period. We automatically offer a 10% discount on the shipping fee of each additional item. For bulk ordering or wholesale lot, please contact us for details in order to save shipping cost up to 50%. |
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