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If there is a problem with your item please
e-mail us right away at holdem71foldem@yahoo.com. We answer e-mails Monday
through Friday. No e-mails are handled on weekends or holidays. You
can also try us on our skype phone at 1-716-989-0062 (If nobody answers please
leave a message and we will get back to you when we get back in the office).
Whenever contacting us please have the item number or order number handy.
All items are shipped FedEx or USPS.
Please keep your e-mail address on file with
eBay up to date to receive your order notifications including notifications of
when we ship your item.
You must use our checkout so we can properly
process your order. You can use the eBay checkout button or check your
e-mail for checkout instructions and link. Note: once you have completed
checkout you can pay with PAYPAL, or send a Money Order.
Shipping Insurance: Shipping insurance is
optional for each item your purchase. It's only $2 per item. We do
not believe in making you purchase this insurance as it's your item.
However if you don't purchase the shipping insurance and your item arrives
damaged weather it be slightly damaged, severely damaged or damaged to the point
where it no longer works, you agree to accept the loss and not hold us
responsible or complain to eBay or PAYPAL. As you can see from our
feedback we package most items very well, however our excellent track record
doesn't mean damages won't occur on occasion so keep this in mind.
Returns: If your
items is guaranteed against DOA or guaranteed to be working upon arrival, we
will allow you to return it if the major function of the items sold does not
work. These returns will be done according to the following rules:
All returns must arrive within
14 days. They can be sent via FedEx or the Post Office. Brand New Sealed items
must remain sealed or they may not be returnable. All other items must arrive in
the same condition as they were sent out in. Refunds don't include shipping.
Parts a non-returnable. All orders returned without defect are subject to a
small restocking fee to cover our labor costs. (Note: we do not refund shipping
costs for either the item being send to you or for the item to be returned to
us, these costs are paid by you the buyer.) (Exception: If we send you a
completely different product, if you order a toaster and we send you a blanket,
we will cover shipping. - Example: If we send you a toaster, but the toaster is
the wrong color or doesn't work we will not refund shipping.) If your item
is sold as is, then there are no returns, no refunds and no negative feedback.
Note: If we do not specify an item is guaranteed against DOA or state otherwise,
then your item is sold as is.
We do not manufacture any of the items we sell and as such do not warranty
any of the items we sell. For any warranty information you should contact the
manufacture directly. We take no liability for items we sell. We
offer no warranty either expressed or implied or for a particular purpose what
so ever on anything we sell. We are not liable for products sold.
Basically, we are selling items on eBay and our website as a service to help you
save some money, but keep in mind that we don't offer any warranties our self
and take no liability for any items sold weather they be new or used.
Should the law require otherwise, we limit our liability to $1. We offer NO
product or personal liability.
By bidding on this or any other item, you agree to the terms stated above.
Furthermore you agree to contact us should there be anything wrong with your
order before leaving negative feedback. We attempt to do the best we can
but we are only human. You also agree not to leave negative feedback
because you don't agree with our terms listed above. If you have any
questions please ask before bidding.