| CONTACT US |
We are located in U.S.A. and sell all over the world. |
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Email us at Service@PhysicalChess.com or call us @908-810-8663 |
| ABOUT US |
OLYMPIC-STYLE EQUIPMENT FOR PRACTICE AND |
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ELECTRIC FOIL, EPEE, AND SABRE FENCING. |
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Everything for the sport of Fencing: |
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masks, gloves, bags, uniforms, weapons, parts, service, repair. |
| PAYMENTS |
Due to problems with returned and counterfeit checks, money orders, etc., we have established a |
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policy of accepting Paypal only! Paypal accepts all forms of payments, including checks, credit cards, |
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etc., in ANY currency. All winning bidders are expected to pay within 7 days. |
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If payment is not received within 7 days, a negative feedback will be issued! |
| SHIPPING |
Each auction / item has a menu of the countries to which we ship. Go to “Shipping and Handling” |
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that is found on each auction, choose your country, and you will be given the amount of Shipping |
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and Handling to your country. Our preference is shipping by UPS (you will get the order faster, and |
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Customs Fess [NOT the actual duty, but service charges for customs clearance] are included in the |
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shipping), however we reserve the right to chose the shipping carrier of our choice, including the |
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Postal Service. |
| SHIPPING COSTS |
We have many questions and comments regarding the high cost of shipping. Due to the extremely |
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competitive price of the items that we sell on Ebay, S&H are NOT configured into the listing price of |
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the items. Please bear in mind that the cost of the shipping cartons (since they have to be custom- |
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made to fit the fencing weapons, they cost up to USD5 per piece), packing materials, shipping |
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charges, fuel surcharges, etc. are constantly increasing. It is very important for you to know that the |
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shipping weight does NOT always represent the actual shipping cost of a package. Because most of |
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the items that we ship are packed in large boxes, all shipping companies charge by the VOLUME of |
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the package. For additional information, please visit this link: |
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http://www.ups.com/content/us/en/resources/prepare/dim_weight.html#How+To+Measure+the+Cubic+Size+of+Your+Package |
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Shipping and handling charges are Non-Refundable and Non-Negotiable. NO EXCEPTIONS! |
| CUSTOMS & DUTIES |
Please contact your local Postal or UPS offices to clarify the VAT - Customs - Duty - Taxes or other |
| FOR INTERNATIONAL |
expenses that you might be charged by your local authorities. We are not responsible for charges |
| DESTINATIONS |
that you will incur on your side. If the order is refused or returned back to us for non-payment of |
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these fees, the buyer will be responsible for any fees or charges for the return of the package back to us. |
| COMBINED SHIPPING |
In the past, we have attempted to combine shipping for multiple items and separate auctions. As a |
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result of delays due to waiting for separate auctions to end, confusion in payments for multiple/separate |
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auctions, and additional instructions, we have received many complaints from customers. We have |
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decided to proceed with Single Auction/Item selling and shipping model-you win, you pay, we ship. |
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In most cases your order is shipped within 24-48 business hours after receipt of payment. |
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NO EXCEPTIONS! Please consider our website for other shipping methods. |
| IN-PERSON ORDER |
A few customers picked up their orders from our store and later complained to Ebay and Paypal that |
| PICK UP |
their order was not received. Not having a shipping receipt, we have suffered an irreversible drawback |
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and a financial loss. As a result, we no longer allow in-store pick ups of Ebay orders. NO EXCEPTIONS! |