30 days after the buyer receives it | If you are not completely satisfied with your purchase, Audio & Video Universe offers a 30 day right of return on this item subject to the terms and conditions identified below.
To return an item, contact us at customer.service@audioandvideouniverse.com to obtain Return Authorization (RMA) number. RMA numbers are valid for 5 days after the request date and cannot be extended or re-issued. We are unable to accept returns without an RMA number.
All returns except those of defective product are subject to a 15% restocking fee.
BUYER PAYS ALL RETURN SHIPPING FEES. ONLY THE PRICE PAID FOR THE MERCHANDISE WILL BE REFUNDED.
All returns MUST have either a Delivery Confirmation Number (USPS) or a Tracking Number (UPS, FedEx). Return freight must be shipped prepaid, and we recommend that you insure the package, as you are responsible for risk of loss on all returned packages. We also recommend that you make sure you pack the carton properly for return, as Audio & Video Universe will not issue credit for product damaged en route back to us due to poor shipping practices.
Returned product must be clean, undamaged, and complete with all manuals, accessories, and documents and packaging. The items must be in a resalable condition free of any non-removable labels or writing on the product or product packaging, and the UPC code must be intact for you to receive credit.
The product must have the RMA enclosed in the box upon return. Products that are received by us that do not meet these conditions will be subject to additional charges and/or will not be processed as returns, and we will attempt to contact you to determine the disposition of these goods prior to their disposal. | 
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