A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
Please do not bid if you do not agree to our Terms of Sales, Payment Options and Shipping Policies listed on this page.
Entering a bid signify your agreement to these terms. As soon as we get your payment, we will leave you a positive feedback, and once your item arrives in a satisfactory condition, a same feedback would be greatly appreicated..
Please contact us if you have any questions or problems before leaving a neutral or negative feedback. We pride ourselves in our customer service levels. We also believe that good communication can resolve all problems.
We may delay the arrangement due to the weekend or the local holidy, and we are sorry that we alse may reply you a bit later due to this situation, so pls be patient then.
All sales are final. All items come with 30 days limited warranty unless stated otherwise in the item description.
If your items arrived DOA (Dead on Arrival) or is defective (not due to misuse), you must contact us within 7 days.
We will arrange exchange/repair/return for the product. Please note that buyer are required to return the item at his/her own cost.In the case of returns, shipping and handling charges are non-refundable in any cases.
Payment options:
We accept Paypal only for sales to other locations in the world.
Our paypal account accept: New Zealand Dollars, British Pounds, United States Dollars, and Euro.
Payments must be made within SEVEN (7) days after closing of auction.
Unpaid items will be reported to eBay and a strike will be placed on your account under eBay's Unpaid Item Process.
Shipping
We will ship to worldwide, NO local pick up and collection. We do NOT ship to the following country:
Vietnam, Indonesia, Belgium,Nigeria, Italy !!!
Our listing price is reasonable
Shipping charges includes shipping, handling, packing materials, fuel charges, and processing charges etc. Shipping & handling charges are fixed, Shipping insurance fee is optional. But the shipping insurance are Recommended, we are absolutely not responsible for loss or damage of uninsured packages.
Buyer is under an obligation if (in case) the item is liable to customs duties.
We are absolutely not responsible for any taxes or customs fee.
We appreciate your business. Normally the product will be despatched from our warehouse within 48 hours, and you should receive it within 6 – 14 days. If you did not receive it after 20 days, please do not hesitate to contact us.
We take great care in packaging every item securely so that they will arrive
safe and sound to your doorstep.Depending on your location, the delivery time
will be around 6 – 12 business days in United Kingdom.Please refer to the table below
for approximate delivery time.Transit Insurance is available for GBP £1 per item.
We will not be responsible for any lost or damage of any items in transit unless insurance is selected.
Delivery time
Destination
Delivery period (business day)
Combined shipping Price
Australia
6-12
Not Available
United Kingdom
7-14
Not Available
United states
7-14
Not Available
Europe
10-15
Not Available
Spain / Brazil / Mexico
10-35
Not Available
International
10-18
Not Available
Seller are NOT responsible for delivery time. This information is provided
by the carrier and excludes weekends and public holidays. This delivery
time frame is used as a general guideline only. Please note that delivery
times may vary, particularly during peak periods. And sometimes take
a little longer,due to local dispatch delay or other reasons, please allow
sufficient time for delivery and only contact us if you have not received
an item after 25 business days.
Return policy:
1. We accept Item return within 7 days(Be sure return it to us in original
condition and package)
2. We provide 7 days item free exchange service,Please be noticed that the
damage caused by misuse will not covered by the warranty.
3. WE OFFER ONE-YEAR WARRANTY,
JUST CHARGE THE MAINTENANCE COSTS.
In order to avoid buyer misuse those policy,return delivery costs and resend
fees are the responsibility of the Buyer.
Disclaimer of Warranties:
1, the description and pictures of the brand items on the advitisement are all belong to the owner of the brand
2, pls read all of our terms before your ordering, and as long as you buy, we believe that you are agree with them
Feedback & DSR
Dear customer,
Welcome to our ebay store and thanks for you are interested in our products, we have already left positive feedback for you, and sincerely hope you can do the same for us after receiving the product.
If you are not happy with our products or services, please contact us before leaving a neutral or negative feedback. We will try our utmost to resolve the issue to our mutual satisfaction.
It would be much appreciated if you can award us with "five stars
" for "Detailed Seller Ratings". On the other hand, if you feel that we do not achieve that level of performance, please feel free to contact us as well.
Contact Us: We will respond to all email enquiries within 24 hours but usually much sooner.
If you have any questions or queries on any aspect of our service please do not hesitate to contact us.
Email: newcrownhk@gmail.com
*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
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