All sales are final, no
refunds are available. We can only issue an exchange if the item is
found defective on arrival or incorrect item shipped. Bidder must
notified us within 7 days of delivery.
All shipping and
handling fees are non-refundable in any circumstances.
All return items MUST be
in brand new condition which means the item is never installed and
kept in the original packaging, otherwise a 15% restocking fees will
be charged.
We will not resend
product before we get a confirmation from insurance claim or the
returned item from customers.
We will contact the winning bidders within 1 business day after end of
auction via emails. In some rare exceptions, if we are not able to
contact you within this time period, please send us emails. Please
help us to make the transaction smoother and more efficient by
including eBay User ID and email address in all forms of
correspondence.
All money order,
cashier check or personal check must be sent with auction number,
shipping address, and email, otherwise we have to put it on hold until
customer contact.
Professional
installations are highly recommended. Installation instructions are
not included (as they are not provided to us by our manufacturers). If
item is claimed as not fit, professional proof is required.
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