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Order Processing
We ship orders every business day, Monday through Friday; all orders will ship within 48 business hours of payment. We do not ship on national holidays and weekends. All items that are shipped at the ground level will be shipped either with USPS, or with UPS (Please note the map located above is a UPS Ground map that indicated how long an item will take to deliver if shipped that business day. Items may take longer to arrive than what is shown on the map as it can take up to 48 hours for your order to process). We will choose the service that provides the quickest way of being able to arrive to you. Orders that require expedited services need to have payment received on that day prior to 11AM CST in order for that item to be shipped the same business day.
Domestic Shipments Ground
All customers that choose to have their items shipped with the Standard Flat Rate shipping option will have their package sent with either USPS or UPS. You will not receive a tracking or delivery confirmation number. 99% of our items are received within seven business days of receiving payment. If you have not seen your package by the eighth business day, please send an email to service.2ndswing@gmail.com
Please note it can take up to 48 business hours for your item to be processed and shipped.
Alaska , Hawaii & Puerto Rico
All shipments to AK, HI and PR are sent via
USPS service. We do not offer UPS shipping options to these locations.
When checking out, please select the Standard Flat Rate as the shipping
option, as this will be the proper charge to ship to your location,
just note that it will actually be sent via USPS
UPS Expedited Shipping Options
In addition to our UPS Ground option, for those who would like their equipment faster we offer Expedited options from UPS.
- UPS Next Day Air - Delivered the following business day prior to 10:30am
- UPS 2nd Day Air - Delivered in two business days, no guaranteed delivery time
Please note all expedited service
orders must be paid for prior to 11:00am CST in order for that shipment
to be processed that same day. Otherwise, the order will ship the
following business day.
Domestic Headcover Shipments (USPS)
This option is available only for headcovers. It can take up to 48 hours for an item to be processed and shipped. USPS First Class Mail service can take anywhere from 2-9 days to arrive depending on your location. Domestic Insurance
All items that are sent domestically have
insurance available for $.99. This will protect you against your item
being lost or damage during shipping.
Shipping Rates (Domestic)
- Standard Flat Rate - $14.99
- UPS 2nd Day Air - $34.99
- UPS Next Day Air - $64.99
Promotional Offer on Multiple Items Purchased
When purchasing multiple items from us, you are eligible to receive a discounted shipping rate on the items you
purchase. Just follow these simple steps to receive 50% off on the multiple items you've purchased:
1. After completing shopping, send an email to: service.2ndswing@gmail.com please put in the title "50% off Shipping"
2. In the email, please include the ebay item numbers that you purchased along with your paypal address.
3. Click "send", and within 3 business days you will have a refund in your paypal account, it's as simple as that
*please note, items available for promotional offer must be purchased with one hour of each other*
**discounted shipping rate is taken from the lowest cost shipping, please see examples**
Example #1
- Item one has a shipping price of $14.99
- Item two has a shipping price of $14.99
We will refund your paypal account $7.50 off the lowest shipping price
Example #2
- Item one has a shipping price of $14.99
Item two has a shipping price of $6.99
We will refund your paypal account $3.50 off the lowest shipping price
Example #3
- Item one has a shipping price of $14.99
- Item two has a shipping price of $14.99
- Item three has s shipping price of $6.99
We will refund your paypal account $11.00 ($7.50 off of item #2, and $3.50 off of item #3)
If you have any questions, or you do not receive your refund within 3 business days, please email our customer service team at: service.2ndswing@gmail.com
Canada Shipments
To Canada we ship exclusively with UPS. We offer two types of shipments with UPS to Canada. We offer UPS Standard to Canada which has a lower cost to ship, but you are required to pay brokerage fees as well as taxes and duties. We also offer UPS Expedited which has a higher cost to ship, but you are not required to pay brokerage fees, just any duties and taxes. Insurance is required for all shipments to Canada
Please note that all Canadian shipments are subject to Canadian Sales Tax (both Federal (GST) and Provincial (PST or QST). Please contact your local customs office for more details. These taxes are paid by UPS and the customer must reimburse UPS for these charges upon delivery. We cannot change amounts for declared value. The declared value will equal the purchase price. We also cannot, and will not declare the item as a gift.
Discounted Brokerage Fees to Canada
We are extremely pleased to offer discounted brokerage fees to Canada. Any item that is purchased from The New 2nd Swing for under $200 will have a brokerage fee of only $10.00. This is a large discount compared to the standard brokerage fees charged by UPS Canada. You still will be required to pay any duties and taxes on the package.
Please note, only items that are purchased for under $200 are eligible for the discounted brokerage fee. The brokerage fee is not something charged by The New 2nd Swing, but by UPS Canada, please direct any questions you may have to your local UPS office.
Canada Shipping Rates
These prices are a calculated rate by UPS, and are the actual costs to ship the packages to your location. The prices are not set by 2nd Swing, nor do we have any control over these calculated rates.
Canada Insurance
Insurance is required on all Canadian shipments. The cost for insurance is $5.00 and will be added when checking out with Paypal. |
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