THE ITEM IS GUARANTEED AGAINST DOA (DEAD ON ARRIVAL). THE BUYER HAS 3 DAYS FROM THE DATE THE ITEM WAS DELIVERED TO CONTACT IS IF THE ITEM WAS NOT AS ADVERTISED. THE DELIVERY DATE IS DOCUMNETED BY THE SHIPPING COMPANY INFORMATION (USPS OR UPS) DELIVERY CONFIRMATION AND TRACKING. IF THE ITEM CAN'T BE EXCHANGED, A FULL REFUND WILL BE ISSUED, BUT THE ITEM MUST BE RETURNED FIRST AND THERE IS NO EXCEPTIONS. CONTACT US TO HAVE AN RMA (RETURN MERCHANDICE AUTHORIZATION) NUMBER ASSIGNED TO THE TRANSACTION |