ANTONIO CERRELLI Croc Print Dress Shoe 11 Black D56

BUY WITH CONFIDENCE -- We Guarantee Authenticity or Your Money Back

LIGHTNING FAST SHIPPING -- If you pay by 1 pm Pacific time, we use our best efforts to process and ship your order the same day. SHIPPING & HANDLING CHARGES:-For the good of the environment and to help defray shipping/handling fees, whenever possible, we recycle packing materials.- We charge a nominal handling charge of .25 on domestic and .35 on international orders to help offset the cost of supplies, materials, and daily trips to the post office to expedite the arrival of your packages. There are some times when the charge may be higher than the previously stated amount.  In this case, the fee is to help reduce the cost of additional products/materials or services needed for your package to arrive to you safely.

PAYMENT -- Per eBay's new policies we only accept PayPal

QUESTIONS? --QUICK RESPONSE to your inquiries we use our best efforts to answer your inquiries ASAP

CUSTOMER SERVICE --We Strive for 5 Star Service in all 5 Categories

Since eBay’s new detailed seller ratings breaks down feedback in 5 categories, we ask that If you feel that your transaction is lacking in any category that you let us know and allow us the opportunity to address the issue to improve our service

RETURN POLICY:

1-Damaged items or missing parts / accessories not as advertised must be reported within 3 days of receipt of product to qualify. Shipping fees and/or Return shipping costs are not refundable and are the sole responsibility of the customer.

2- To return a product you must obtain a Return Merchandise Authorization (RMA) number. We will not accept returns without prior authorization.  RMA numbers are valid for 30 days. RMA numbers will not be extended and will be closed upon expiration. You must contact us to obtain another RMA number. Unauthorized or Unmarked returns will not be honored and may be refused upon receipt and/or shipped back at the customer’s expense. Item must be sent back in its original condition using the same shipping services used to send the item to you.  For example, if it was shipped to you with delivery confirmation, you must send it back with delivery confirmation. 

3- Upon receipt we will inspect the item and we will begin the cancellation process. You will receive an email asking if you’ve agreed to cancel the transaction. Once you agree, ebay sends us a confirmation of the cancellation

4-Upon receipt of the cancellation email from ebay, we issue your refund for the value of the item.

Return Policies subject to change without prior notice. Customer should review these policies prior to making purchase.

INTERNATIONAL ORDERS-- IMPORTANT NOTE: *

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying

*DETAILED EXPLANATION OF OUR CONDITION TERMINOLOGY

We try to be as accurate and complete in our description as possible. Our description of the items is subjective. We do not claim to be appraisers or experts. Please understand that the item you receive may be slightly different than the description. It is usually better, but sometimes worse. We try to do our best to research and give you accurate information, however there is a chance that some of the information is not applicable to this item

NEW IN BOX or WITH TAGS: Factory new, never used. 100% Perfect condition.

NEW WITHOUT BOX or WITHOUT TAGS: New, never used but missing the original box or sales tags

LIKE NEW/MINT: Formerly owned but shows almost no signs of use, Refers to an item that is an antique or vintage item that is in near the same condition as when it was originally sold. Could have a tiny cosmetic unnoticeable flaw, or missing original documentation

EXCELLENT/NEAR MINT-Near new condition with only light/normal signs of ownership. It may have a few small blemishes here and there, but only under close inspection, or in areas away from common view. Its CLEAN!

VERY GOOD-Shows moderate use and various signs of wear with some misc. nicks or scratches, but overall the item looks great and works perfectly.

GOOD- Item works perfectly, but shows cosmetic flaws or it is missing a small part etc

FAIR-Cosmetically shows use with noticeable wear in various areas, damage, may be missing a functional Piece

As we are not experts in all the items we sell, therefore, we use our best efforts to describe the items as accurately as possible. Please refer to the photos for the actual items included and accuracy of condition or listing informationIf the description states that something is included but is not in the photo please ask us. Or, the listing states something different that you know is inaccurate, please notify us.Do not assume anything is included that is not shown