MobilePC gladly accepts VISA, Mastercard, Discover, and American Express credit cards via Paypal. We will send you an "Invitation to Checkout" within 3 hours of the auction close.   If not received within 1 day of auction close, please contact support@mobilepc.com

PLEASE NOTE: WE WILL ONLY SHIP TO THE SHIPPING ADDRESS ON YOUR PAYPAL PAYMENT. THIS IS FOR YOUR CREDIT CARD PROTECTION.

Even if you are using Paypal, you still must go through our secure Checkout system. For shipments to California addresses, we are required to collect 7.75% Sales Tax. Sorry, we do not accept international credit cards or international paypal accounts.

Terms: All sales are final. Winning bidder assumes all risk of liability with respect to the purchase of the product, buyer responsible for shipping charges. Given the costs associated to auctions, we do not allow returns. If you wish to return your order without giving us the opportunity to repair or replace it, we will charge a 25% restocking fee.

Payment expected within 3 days of auction close. Unpaid auction wins will be forfeited.

PLEASE NOTE: WE WILL ONLY SHIP TO THE SHIPPING ADDRESS ON YOUR PAYPAL PAYMENT. THIS IS FOR YOUR CREDIT CARD PROTECTION.

Most of the shipping cost you are noticing actually comes from the expense of high quality packing, advanced audit testing, and rigorous quality control.

We ship your purchase within one to two business days after you have checked-out. Standard shipping via USPS Priority Mail typically takes 2-5 days to arrive. We will send you an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site. Please note that we assign tracking numbers before our carrier actually picks up your shipment; tracking links may take up to 24 hours to be activated within the carrier's system.

For additional information on shipping, view our FAQs

Check out our great customer feedback!

MobilePC specializes in new, factory refurbished, and quality used laptops, notebooks, PDA's, Tablet PC's, and other portable devices. Since our area of expertise is in mobile computers, we provide the lowest prices and the highest quality in the marketplace. Most importantly, we are the EXPERTS, so MobilePC can help you find the best solution for your business or individual needs.

Q. Can I get a printed receipt for my credit card payment?
A. Yes. After the completion of our convenient checkout process, you can print the order confirmation screen that will contain all pertinent credit card charge information. MobilePC also sends this same information to you automatically, via e-mail.

Q. When is my credit card charged?
A. Your credit card is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, to be shipped out within one to two business days.

Q. What do you consider my billing address?
A. Your billing address is the same address information on file with your credit card company. When entering this information during the checkout process it is important that you enter this information exactly as it appears on your credit card statement. If the information is not accurate, your card may be declined.

Q. What if my credit card is declined?
A. If there is a problem processing your card for any reason you will be notified immediately during the checkout process. Depending on the nature of the problem you may be prompted to try a different card or try again later.

Q. I purchased a few items from you during the same timeframe. Can you ship them together?
A. Sorry, but at this time we are unable to accommodate this request. We have multiple processing facilities and items may be shipped from different locations. Unfortunately, this means that we must ship items individually.

Q. How do you calculate shipping costs?
A.  Most of the shipping cost you are noticing actually comes from the expense of high quality packing, advanced audit testing, and rigorous quality control.

Q. Do you charge sales tax?
A. By law we are required to collect sales tax for items shipped to addresses in California. Currently, we collect 7.75% of the final auction price.

Q. How long will it take for my item to reach me?
A. We ship your purchase within one to two business days after you have checked-out. Standard shipping is FedEx Ground delivery, which typically takes between 7 to 10 days to arrive. We send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.

Q. How do I track my shipment?
A. Once we ship your order you receive an e-mail confirmation of your shipment. This includes a tracking number and a link to our carrier's web site where you can track the progress of your shipment. Please note, we assign tracking numbers before our carrier actually picks up your shipment; tracking links may take up to 24 hours to be activated within the carrier's system.

Q. What do I do if my shipment never arrived?
A. Please allow up to 10 business days for your item to be delivered. If it still has not arrived, please use the link to the carrier's web site provided in the "shipment confirmation e-mail" we sent to you to investigate or contact support@mobilepc.com
Q. I received my product damaged. What do I do?
A. We professionally package our products to ensure that they reach you in the best condition. If your product is damaged, please save all packaging and email support@mobilepc.com  We will respond to your claim on the following business day to resolve the matter.

Q. Can I have an item delivered to a P.O. Box?
A. Sorry, but we are unable to ship to P.O. Boxes at this time.

Q. I live outside of the U.S. What about international shipping?
A. Sorry, we are unable to ship to addresses outside the 50 USA states at this time.

Q. Do you ship to APO/FPO addresses? Can I ship to American military personnel?
A. Sorry, we are unable to ship to APO or FPO addresses at this time.

Q. Can I have a package delivered without a signature requirement?
A. You may have a package delivered without a signature requirement. However, some carriers will not leave packages at certain residences due to their own security and delivery guidelines. In these cases, the driver will leave a "call tag" with a number you can call to reschedule delivery. We recommend shipping to a location where someone can accept and sign for your package.

Q. What are your shipping options?
A. For most of our auctions, we provide three shipping options to meet your needs. During Checkout, you can select FedEx Ground, FedEx 2-Day, and FedEx Overnight.

Q. Is the information you collect secure?
A. We want our customers to feel secure when ordering merchandise over the Internet and paying through our checkout service. We utilize a technology called Secure Socket Layer (SSL), which creates a "secured" shopping mode to encrypt all sensitive information before it's sent over the Internet.

Q. What does 'Refurbished' really mean?
A. The quality Refurbished products you'll find at MobilePC come to us for a variety of reasons. Some are discontinued products in perfect working condition, others are excess new products - surplus units that are still new. We also sell demo units, products with cosmetic blemishes, duplicate orders, canceled orders and systems that have been returned because they didn't meet a customer's specific needs.