Money Back Guarantee
All Products from AftertheMac carry a 100% Satisfaction Guarantee
with most Warranty periods of 1 to 3 Years. Hard drives are
either new or fully tested, and ship plug and play into the Macs listed
on the Auction. Full Tech Support on all products. Questions? We want
you to ask!
Let us know if you have any specifications. --- 99% of requests are
FREE. We accept Paypal, money orders, postal money orders, checks and
USD / GBP International Drafts.
Shipping
We Ship via USPS for Most packages. Fedex Ground is
used for Multipack hard drives. We Ship Most Products within 24-28 hours
(1-2 Business Days) from Payment.
Payment
Options
We accept MC/Visa/Discover/Amex, eChecks and our favorite, Paypal.
We also accept money orders and checks. You can pay with a Credit Card
after purchasing by Clicking
Here
We email
Shipping Confirmation to your Paypal Email Address.
Shipping Delivery Confirmation Information - We email a Delivery
Confirmation Number for US Domestic Sales with shipping confirmation.
Delivery Confirmation Numbers are used for Delivery Confirmation and
NOT Tracking. The Website will NOT track, only show when the
item is delivered.
Overnight Express Shipping is 1 to 2 Days to 50 States.
USPS Cannot Guarantee overnight to all US Cities.
We email
our Famous Quickstart Guides with Shipping Confirmation to your Paypal
Email Address.
Our Quickstart Guides provide the latest tips and tricks
for seamless installation in over 98% of cases.
Global/International Shipping - Insurance to All
Countries Listed in the Ad with Shipping Insurance for customers
adding the Shipping insurance.
Refunds/Returns/Help with Products
If you need Technical Support with a Product, let us know.
If you are dissatisfied in any way we will work to either resolve the
issue and provide technical assistance.
Special information for Wireless Auction Winners and Potential
Winners
Did you know that 9 out of 10 computer accessories returned to the major
retailers are Wireless products? (ours is about 2%, and up to half are
because of purchasing for the wrong Mac, or inability to set the password,
which we discuss more fully in our famous Quickstart Guide.)
Why is this? - Mostly from 2 reasons.. there is an
inherent fear of what we don't really understand, causing us to inhibit
even focusing on reading the manual. The second is that most sellers
provide no or inadequate support.
This is why AftertheMac.com is so special. After working with over
5000 Macintosh Customers from all over the Globe, we have found the
major reasons why Apple wifi products are not plug and play, and.. how
to solve them.
We literarily provide for free a regular $65 optimization and repair
program on paper so that you can fix your Mac right, right away. Our
Success with SCSI drives for the last decade confirm our knowledge and
skill with Mac, and we consider Mac OS X the most advanced operating
system in the world. We would love to show you how to enjoy it to, wirelessly!
Why Do People leave negative feedback?
We have found that customers who leave feedback either have spam blocker
or multiple email accounts that go unchecked, do not contact us, wait
for an hour to answer an email and then leave it or have issues not
related to us. We also get feedback from customers who do not read the
auction description, and blame us for that.
We will answer your questions and can work with you to succeed until
you are satisfied or refund your purchase. The Best way to receive support
is to go to our Support section on our website. Here you can leave your
name and email, Your Mac OS, phone # and questions.
If you have not received a reply your email/phone question within 1-72
hours contact us here.
Our Priority is Your WiFi Success! If you leave a negative
feedback we will consider any issue closed, otherwise we will work with
you to resolve the issue or provide a full refund.
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