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We guarantee that your item will be as
described in the condition listed.
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We guarantee your cell phone to be
ready to activate on the appropriate network as described. For this
reason we do not list ESN's (They can be stolen when listed as well).
We will replace your phone if the ESN is not clear and ready to use.
Phone must be returned to us for a replacement to be shipped.
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All phones are Guaranteed to make and receive calls.
We do not test the internet or text messaging function.
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We want you to be a satisfied customer
and will work hard to assure you are satisfied.
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On warranty issues, we can be reached
by email at
cs2@craytonelectronics.com.
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All returns from eBay must be returned
to us before a new one can be issued out if its under warranty. If you
buy on our website and use a credit card we can send a replacement and
swap you out since we have a cc number.
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All claims must be emailed to us
within 14 days of the end of the auction.
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Because we are willing to work hard to
satisfy our customers and will do what we can to make you a happy
customer, warranty expires upon the receipt of negative feedback.
Negative feedback should be used as a last resort on eBay.
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If an item becomes unexpectedly out of
stock, we will make every effort to contact the buyer before shipping
an item of equal or greater value.
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