At EmergencyPower.com our focus is on higher quality products, customer support and service. While other sellers try and profit from quantity sales of cheap products we do the opposite. We focus on unique products with features and quality you can't find from any other supplier. We don't import cheap china clones. Our main business is from our websites and warehouse locations not the eBay bargain hunter.
Our customers can always talk to a live person. We don't hide behind e-mail or voice mail. Why not give us a try and see how customer service makes a difference.
1-866-493-7686
Look inside our generators. Only we show you what is inside. Our wiring and insulation is superior to others and something no other product can even come close too. While others may try to impress you with fancy enclosures we all know it is what is under the hood that makes the real difference.
We often get asked about Automatic Transfer Switches - NO WE WILL NEVER SELL THEM and here is why. Legally you can NOT hook them up to your home. They are so cheap and have no electrical approval. We only sell the manual type that are UL approved and will not void your home insurance policy. If you think your getting a deal when others toss them in for free your going to find out the hard way. You just can't use it in North America. Your home has 100 or 200 amp service and those cheap transfer switches can't handle that. Also remember they switch your whole home so overloading your generator is almost guaranteed.
Remember we are a generator company and generators and generator related products is all we deal in so if you want some expert advise, service and quality you can trust, don't buy from some no name Internet liquidator.
We have published numbers, addresses and locations. It is not hard to do a search on Google and see what comes up with us that is because we have a long history and selling generators is all we do.
EmergencyPower.com and Aurora Generators Inc. is not a liquidator and have more then just an eBay store. We have support staff that are reachable by toll free number, e-mail and our web site Liveperson "Live Chat" It is the same system used by Google tech support. We have a full line of replacement parts that are stocked locally NOT in China and we are able to service our customers with no delay.
We are registered with the Better Business Bureau and our 2 year / 2000 hour warranty also shows we stand behind our product.